We are seeking a responsible and organized Medical Centre Manager to oversee the daily operations of our medical centre. The ideal candidate will manage staff, coordinate patient appointments, maintain accurate records, and ensure smooth, professional patient services. This role requires strong communication skills, a professional attitude, and the ability to multitask efficiently in a fast-paced healthcare environment.
Key Responsibilities:
- Manage daily operations of the medical centre, ensuring a professional and patient-friendly environment.
- Coordinate patient appointments, including handling phone calls, WhatsApp messages, and online inquiries.
- Oversee online appointment scheduling and coordinate online consultations as needed.
- Supervise staff attendance, punctuality, and overall performance to maintain high standards.
- Maintain cleanliness, discipline, and order within the centre.
- Handle basic administrative and financial record-keeping accurately.
- Follow up with patients regarding appointments and services to ensure satisfaction and continuity of care.
- Address patient concerns professionally and escalate significant issues to management promptly.
- Prepare daily and weekly operational reports as required.
- Support promotional activities to enhance the centre’s visibility and patient outreach.
- Ensure strict adherence to centre policies and procedures at all times.
Required Qualifications:
- Proven experience in a medical centre, clinic, hospital, or administrative management role is preferred.
- Strong communication and interpersonal skills, with fluency in both English and Urdu.
- Proficiency in computer use, including MS Office applications.
- Excellent organizational and time-management abilities.
- Ability to manage multiple tasks efficiently while maintaining a professional demeanor.
- Demonstrated leadership skills to effectively manage and motivate staff.
- Patient-friendly attitude and professional conduct in all interactions.
Preferred Qualifications and Benefits:
- Previous experience specifically within healthcare settings is highly desirable.
- Competitive monthly salary ranging from Rs30,000 to Rs50,000.
- This is an in-person role, requiring the candidate to be present at the medical centre during working hours.
This position offers an excellent opportunity for a dedicated individual to contribute to the smooth functioning and growth of a reputable medical centre by ensuring high-quality patient care and efficient administrative management.