Posted Sep 24, 2026 25 views
The IT Manager will oversee the school’s entire IT infrastructure and technology operations, ensuring reliable and secure IT services across academic and administrative departments. This role involves managing the IT Support Team, maintaining network and system stability, troubleshooting critical issues, and coordinating with vendors to minimize disruptions. The IT Manager will also ensure smooth operation of all technology resources, including servers, networks, security systems, and specialized software used within the school environment.
Key Responsibilities
- Manage and supervise the IT Support Team, assigning daily technical tasks and monitoring performance.
- Oversee the maintenance and management of the full IT infrastructure, including servers, networks, switches, firewalls, Wi-Fi, racks, and related hardware.
- Configure and manage Layer 2 and Layer 3 switches, VLANs, network ports, and associated network components.
- Administer Fortinet Firewall settings, including security policies, access controls, VPNs, internet policies, and overall network security.
- Maintain physical and virtual servers by monitoring system health, storage, user access, backups, and troubleshooting issues.
- Coordinate with ISPs and internet service providers to manage connectivity, bandwidth, downtime, upgrades, and technical concerns.
- Organize IT racks, including patch panels, switches, cable management, power distribution, and equipment labeling.
- Monitor network and internet performance to ensure maximum uptime across all school departments.
- Apply CCNA and MCSA-level knowledge for effective network and system administration.
- Manage the school’s ERP/School Management System, handling user accounts, access permissions, troubleshooting, and vendor coordination.
- Oversee face recognition attendance machines and liaise with software vendors for technical support.
- Manage the school’s IP Phone/VoIP system, including extension setup, user configuration, call routing, and troubleshooting.
- Establish and maintain IT asset lifecycle processes, including stock management, issuance, returns, replacements, and disposal.
- Provide technical support for auditorium sessions, meetings, presentations, examinations, and school events, ensuring all IT and AV systems function properly.
- Support basic sound system requirements during school events and auditorium use.
- Coordinate with vendors for hardware repairs, maintenance, warranties, software updates, networking, and other IT services.
- Maintain comprehensive IT documentation, including network diagrams, equipment records, configurations, and technical procedures.
- Plan and implement IT infrastructure upgrades, replacements, and improvement projects to enhance system performance and security.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 7 years’ experience in IT infrastructure management, network administration, system administration, or IT support management.
- Strong practical knowledge and preferably certification in CCNA and MCSA.
- Expertise in managing Fortinet Firewall and related security protocols.
- Proficient in server administration and maintenance.
- In-depth knowledge of Layer 2 and Layer 3 switch configuration.
- Solid understanding of LAN, WAN, VLANs, Wi-Fi, IP addressing, and network troubleshooting.
- Experience with school ERP or School Management Systems is preferred.
Core Skills
IT Infrastructure Management, Server Administration, Fortinet Firewall, CCNA, MCSA, Layer 2 & Layer 3 Switching, Network Administration, ISP Management, IT Rack Management, Team Leadership, IT Inventory Management, School ERP, IP Phone/VoIP Systems, Face Recognition Attendance Systems, Wi-Fi, Cybersecurity, Hardware & Software Support, Auditorium & AV Support, Vendor Management, Troubleshooting, Project Management.
Work Location: This position requires in-person attendance.
Skills
Job Details
Intellect School
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