Manager, Materials Operations

This role is a key contributor to advancing our vision of becoming the most agile, competitive, digitalized, and cleanest supply base in the industry. The position leads operational activities and drives performance at assigned Tier 2 suppliers, supporting material development and product commercialization to meet company objectives. It also involves developing, coaching, and growing team members to build a strong, capable workforce.

Key Responsibilities

- Manage Tier 2 operations and supplier performance throughout development, commercialization, and production stages.
- Monitor supplier performance, identify risks, and coordinate mitigation efforts by initiating improvement plans when necessary.
- Implement processes and policies at assigned Tier 2 suppliers, onboard new suppliers, and ensure compliance.
- Ensure company quality standards are upheld and promote sharing of best practices across suppliers.
- Oversee accurate, high-quality, and timely execution of prototype samples and bulk order fulfillment.
- Coordinate counter development activities at assigned Tier 2 suppliers.
- Lead cross-functional, supply chain-oriented initiatives as directed by leadership.
- Foster strong partnerships by regularly soliciting feedback from Tier 2 suppliers and escalating internal improvement opportunities.
- Serve as a role model for brand values and actively promote a culture of Diversity, Equity, and Inclusion.
- Develop and coach team members, identify and nurture key talent, and establish succession plans.

Required Qualifications

- University degree in Manufacturing, Industrial Engineering, Textile Technology, Business Management, or a related field is preferred.
- Minimum of 3 to 5 years of relevant work experience, preferably within the industry.
- Strong communication skills with the ability to collaborate effectively across functions and regions.
- Solid people management, influencing, and negotiation skills.
- Demonstrated problem-solving and analytical abilities combined with strong business acumen.
- Proven track record as a functionally and technically sound team player delivering results.
- Growth mindset with the ability to challenge the status quo.
- Proficiency in Microsoft Office; experience with Analytics and ERP/MRP systems is a plus.
- Fluent in English; knowledge of additional languages such as Mandarin, Vietnamese, Bahasa, or German is advantageous.

Preferred Qualifications and Benefits

Experience in apparel development and production is considered an advantage. The company values diversity, inclusiveness, and encourages individual expression in the workplace. It maintains a strict policy against harassment and discrimination and is committed to being an equal opportunity employer.

This role offers the opportunity to work closely with global sourcing, operations, legal, and product teams, as well as external stakeholders including Tier 2 and Tier 3 leadership and government or non-governmental organizations. It is ideal for candidates who thrive in a dynamic, cross-functional environment and are passionate about driving operational excellence and supplier performance.