Manager - Training & Development - PostEx

Our client, PostEx, is seeking a skilled Manager of Training and Development based in Lahore. The ideal candidate will be responsible for designing, implementing, and managing comprehensive employee training programs aimed at enhancing workforce capabilities, improving operational efficiency, and boosting overall organizational performance. This role requires a strategic thinker who can assess training needs, develop effective learning solutions, and ensure continuous employee growth across multiple teams and locations.

Key Responsibilities

- Conduct Training Needs Assessments (TNA) to identify skill gaps and develop annual training plans aligned with business objectives.
- Design and deliver engaging training programs tailored for employees, managers, and operational teams to foster professional growth.
- Oversee employee onboarding processes, leadership development initiatives, and soft-skills training to support career progression.
- Coordinate operational training activities across various branches, hubs, warehouses, and delivery teams to maintain consistent standards.
- Evaluate the effectiveness of training programs through feedback and performance metrics, ensuring continuous improvement.
- Manage training budgets, maintain accurate records, and prepare detailed reports on training outcomes and employee development.

Required Qualifications

- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- At least 8 years of professional experience, with a strong focus on Training and Development.
- Proven expertise in conducting Training Needs Assessments, designing training content, facilitating sessions, and evaluating learning outcomes.
- Excellent communication and leadership skills, with the ability to manage multiple stakeholders effectively.

Preferred Qualifications

- Experience working in logistics, fintech, or large-scale operational environments will be highly advantageous.

This position offers the opportunity to play a pivotal role in shaping the talent development strategy of a dynamic organization. The successful candidate will contribute directly to enhancing employee skills and operational excellence across the company’s network.