Manager/Lead Merchandiser

We are seeking a seasoned Merchandising Lead/Manager to oversee merchandising operations with a focus on building strong client relationships, coordinating effectively with production teams and suppliers, and ensuring timely order execution. The role demands driving sales growth while meeting company targets for on-time shipping and overall business performance. This position requires a proactive leader who can manage multiple stakeholders and streamline processes to support company objectives.

Key Responsibilities

- Lead and mentor the merchandising team while fostering strong relationships with clients, suppliers, and internal departments.
- Drive sales achievement and business growth by managing outsource factories, including negotiating costs and delivery schedules.
- Ensure on-time shipments and milestone achievements through proactive tracking of Time and Action (TNA) plans and prompt resolution of issues.
- Maintain accurate and timely communication with clients regarding reports, samples, and estimated time of arrival (ETA).
- Adhere strictly to company Standard Operating Procedures (SOPs) and quality standards.
- Identify potential new outsource factories and continuously monitor supplier performance using quality, on-time performance (OTP), and service scorecards.
- Lead strategic planning initiatives, process improvements, and coordinate cross-functionally to enhance operational efficiency.
- Develop team capabilities through regular performance reviews, targeted training, and succession planning.
- Support continuous improvement and innovation efforts to strengthen long-term partnerships with clients and suppliers.

Required Qualifications

- Bachelor’s degree in Textile Engineering, Marketing, or a related discipline.
- 5 to 8 years of experience in merchandising or leadership roles within the knitwear apparel industry.
- Strong skills in client management, communication, negotiation, analysis, and decision-making.
- Proficiency in ERP or merchandising systems and experience in performance reporting.

This role offers an excellent opportunity for a dynamic professional to lead merchandising operations in a fast-paced environment, contributing directly to business growth and operational excellence.