Market Research & Digital Transformation Expert

We are looking for a Market Research and Digital Transformation Expert to join a short-term project aimed at enhancing market analysis, digital transformation, e-commerce, and customer-focused service development. The consultant will be responsible for conducting thorough research, identifying key market and digital opportunities, and delivering actionable recommendations that drive business growth and improve service delivery.

Key Responsibilities
- Conduct comprehensive market research and industry analysis, focusing on customer needs, emerging market trends, and competitive benchmarking.
- Evaluate digital transformation and e-commerce opportunities that align with the project goals.
- Analyze customer journeys, service delivery models, and digital touchpoints to identify areas for improvement.
- Identify potential opportunities for business development, digital adoption, and enhancement of the customer experience.
- Develop clear research findings, insights, and practical recommendations to support decision-making.
- Prepare professional reports, presentations, and other project deliverables to communicate results effectively.
- Collaborate closely with project stakeholders to validate findings and assist in implementing recommendations.

Required Qualifications
- Master’s degree in Marketing, Business Administration, Economics, IT, Digital Transformation, or a related field is mandatory.
- At least 3 years of relevant professional experience in market research, business development, digital transformation, e-commerce, and customer-oriented services.
- Strong analytical, research, and problem-solving skills are essential.
- Excellent report writing, presentation, and stakeholder communication abilities.

Preferred Qualifications and Additional Information
- Experience working on consulting or project-based assignments is considered an advantage.
- This is a project-based contract role with a duration of 3 to 5 months.
- The position requires in-person work at the designated location.

This opportunity is ideal for a professional who thrives in dynamic environments and is passionate about leveraging market insights and digital strategies to foster business growth and enhance customer experiences.