Marketing Manager

We are a rapidly expanding outsourcing company specializing in serving US-based property management clients. Our comprehensive services include CRM automation using Go High Level (GHL), social media management, website development, SEO, content creation, paid campaigns, appointment setting, data scraping, and creative production. We are seeking a dynamic Marketing Operations Leader to oversee a team of over 50 members, streamline execution processes, enhance client experience, and scale our operations effectively. This is a leadership role focused on managing teams and processes rather than a specialist position.

Key Responsibilities

Team Leadership & Operations:
Lead and manage a cross-functional team, structuring departments with clear KPIs and accountability. Ensure projects are delivered on time and within scope by implementing standard operating procedures (SOPs), workflows, and reporting systems. Drive team performance, ownership, and productivity to meet organizational goals.

Client Onboarding & Success:
Conduct discovery and onboarding calls with US clients to define project scope, timelines, and delivery plans. Manage escalations by providing strategic solutions and continuously work to improve client retention and satisfaction.

Marketing Oversight:
Oversee the delivery of various marketing functions including GHL setup and automations, CRM and pipeline management, social media and paid campaigns, website and landing page development, SEO and content strategy, as well as graphics, video, and creative production. Manage lead generation and appointment setting systems to support client growth.

Systems & Scaling:
Develop automation templates and scalable systems to optimize internal communication and reporting. Create training frameworks to support team growth and improve operational efficiency across all departments.

Required Qualifications

- 4-5 years of experience in digital marketing, preferably within an agency environment.
- Proven experience managing US-based clients.
- Strong knowledge of CRM platforms and automation tools, with a preference for Go High Level (GHL).
- Demonstrated ability to manage multiple clients simultaneously.
- Excellent leadership, communication, and problem-solving skills.
- KPI-driven and process-oriented mindset focused on measurable outcomes.

Preferred Qualifications and Benefits

Success in this role is measured by high client retention rates, consistent on-time delivery across departments, clear performance dashboards, reduced operational inefficiencies, strong team accountability, and the implementation of scalable systems.

Joining our team offers the opportunity to lead a large and growing group of professionals while working with US clients in a high-demand niche. You will have the chance to build and scale operational systems with significant ownership and leadership visibility. We provide competitive compensation along with performance-based incentives to reward your contributions.

The position is based on-site in Johar Town, with working hours from 7 PM to 4 AM to align with client time zones. If you are a motivated leader ready to drive operational excellence and client success, this role offers a challenging and rewarding career path.