MEA Data Analysis and SFE Specialist - 1 Year Fixed Term Contract

Haleon is a purpose-driven, world-class consumer health company dedicated to improving everyday health for millions of people. Since its launch three years ago, Haleon has experienced significant growth and is entering an exciting new phase with bold ambitions and opportunities. The company’s trusted portfolio includes well-known brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. Haleon’s unique strength comes from combining deep human understanding with trusted science. Central to its strategy is the Win as One approach, which unites and inspires employees to deliver better everyday health with humanity through an agile, performance-focused culture.

Key Responsibilities

Support the MEA CRM Transformation and Field Force of the Future (FFOF) Programme by assisting the MEA OU FFOF Manager with programme planning, governance, status reporting, and coordination of inputs from MEA markets. This involves consolidating business requirements, tracking readiness, managing issues and dependencies, maintaining action logs, decision records, deployment schedules, and risk trackers, and escalating significant issues when necessary. Prepare progress updates and analysis for programme and leadership forums, and support testing, go-live, and hypercare activities across markets.

Facilitate CRM deployment, adoption, and user enablement by coordinating implementation activities with local Sales Force Effectiveness (SFE) teams. Support Super User and Data Steward communities, prepare and deliver training content with guidance from the MEA OU FFOF Manager and subject-matter experts, monitor adoption and user feedback, recommend follow-up actions, and ensure smooth communication between global, OU, and local stakeholders.

Assist with data migration, governance, and data excellence by supporting data extraction, cleansing, validation, and reconciliation activities. Conduct routine data-quality checks, investigate exceptions, coordinate remediation with markets and data teams, support healthcare professional (HCP) master-data and identity-resolution improvements, and track first-party data completeness, consent, and compliance indicators while escalating risks promptly.

Contribute to advanced analytics, automation, and Next Best Action initiatives by building and maintaining dashboards and recurring reports related to performance, opportunity, data quality, and productivity. Support user testing and monitoring of AI-driven Next Best Action capabilities, and produce concise insights and exception reports to aid decision-making by the MEA OU FFOF Manager and market teams.

Support field force effectiveness and performance by consolidating market performance data, identifying gaps and trends, maintaining performance dashboards and reporting packs, and providing analysis for Annual Business Planning, performance reviews, and commercial effectiveness discussions.

Assist in segmentation, targeting, and field force optimization by preparing data, templates, and market guidance for segmentation cycles. Support scenario modelling for territory alignment and resource allocation, maintain approved tools and documentation, and track completion across markets.

Required Qualifications

Strong organizational skills with keen attention to detail and the ability to manage multiple workstreams and deadlines effectively. Practical experience in CRM systems, field-force effectiveness, commercial operations, data management, or reporting. Good analytical skills with proficiency in Excel and Power BI; familiarity with Salesforce or Veeva CRM is advantageous. Clear written and verbal communication skills, with confidence in collaborating across countries and functions. Ability to adhere to governance standards, handle data responsibly, solve routine problems independently, and escalate issues appropriately. Demonstrated curiosity, learning agility, and a continuous improvement mindset.

Equal Opportunities and Inclusion

Haleon is committed to fostering an inclusive culture that reflects the diverse consumers and communities it serves. The company values different backgrounds and perspectives, aiming to create a workplace where all employees feel they belong. During the recruitment process, candidates may be invited to share voluntary personal information to support regulatory compliance and inclusion initiatives. All such information is treated confidentially and does not influence employment decisions.

Adjustment or Accommodation Requests

Haleon provides reasonable adjustments and accommodations throughout the recruitment process. Candidates requiring assistance are encouraged to communicate their specific needs to the recruiter, who will ensure confidential and supportive handling of all requests.

This role offers the opportunity to contribute to a dynamic transformation programme within a leading consumer health company, driving innovation and excellence in field force operations across the MEA region. The position remains open until October 1, 2026.