MEA Data Analysis and SFE Specialist - 1 Year Fixed Term Contract

Haleon is a purpose-driven, world-class consumer health company dedicated to putting everyday health in the hands of millions. Since our launch three years ago, we have grown rapidly and are now entering an exciting new phase filled with bold ambitions and significant opportunities. Our trusted portfolio includes leading brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. What distinguishes us is our unique combination of deep human understanding and trusted science. Through our Win as One strategy, we focus on delivering better everyday health with humanity, fostering an agile, performance-driven culture that inspires and challenges us to continuously improve.

Key Responsibilities

Support MEA CRM Transformation and FFOF Programme Delivery:
Assist the MEA OU FFOF Manager with programme planning, governance, and status reporting related to the migration from Veeva CRM to Salesforce Life Sciences Cloud. Coordinate inputs from MEA markets, consolidate business requirements, readiness updates, and manage issues and dependencies. Maintain action logs, decision records, deployment schedules, and risk trackers, escalating significant issues as needed. Prepare progress updates and analysis for programme and leadership forums. Support testing, readiness, go-live, and hypercare activities across participating markets.

CRM Deployment, Adoption, and User Enablement:
Coordinate implementation activities with local Sales Force Effectiveness (SFE) teams and track progress against plans. Support Super User and Data Steward communities by providing materials, coordinating meetings, and following up on issues. Prepare and deliver training content under guidance from the MEA OU FFOF Manager and subject-matter experts. Monitor adoption, gather user feedback, identify recurring support needs, and recommend follow-up actions. Facilitate communication between global, OU, and local stakeholders.

Data Migration, Governance, and Data Excellence:
Support CRM data migration through extraction, cleansing, validation, and reconciliation. Conduct routine data-quality checks, investigate exceptions, and coordinate remediation with markets and data teams. Assist with HCP master-data and identity-resolution improvements. Track first-party data completeness, consent, and compliance indicators, escalating risks promptly.

Advanced Analytics, Automation, and Next Best Action:
Build, refresh, and quality-check dashboards and recurring reports related to performance, opportunity, data quality, and productivity. Support user testing and monitoring of AI-driven Next Best Action capabilities. Produce concise insights and exception reports to aid decision-making by the MEA OU FFOF Manager and market teams.

Field Force Effectiveness and Performance Support:
Consolidate market performance data, highlighting gaps, trends, and exceptions. Support the development and maintenance of performance dashboards and reporting packs. Provide analysis for Annual Business Planning, performance reviews, and commercial-effectiveness discussions.

Segmentation, Targeting, and Field Force Optimization:
Assist segmentation and targeting cycles by preparing data, templates, and market guidance. Support scenario modelling for territory alignment, workload balancing, and resource allocation. Maintain approved tools and documentation and track completion across markets.

Required Qualifications

Strong organizational skills with keen attention to detail and the ability to manage multiple workstreams and deadlines simultaneously. Practical experience in CRM, field-force effectiveness, commercial operations, data management, or reporting. Good analytical capabilities with proficiency in Excel and Power BI; familiarity with Salesforce or Veeva is advantageous. Clear written and verbal communication skills and confidence working across multiple countries and functions. Ability to adhere to governance, handle data responsibly, solve routine problems independently, and escalate issues appropriately. Demonstrated curiosity, learning agility, and a continuous improvement mindset.

Equal Opportunities and Inclusion

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives, reflecting the consumers and communities we serve. We strive to create a workplace where all employees feel they belong. Personal information shared during the application process is voluntary, confidential, and used solely to support regulatory requirements and inclusion initiatives. Haleon provides reasonable adjustments throughout the recruitment process to support candidates with specific needs.

Adjustment or Accommodations Request

Candidates requiring reasonable adjustments or accommodations during the application process are encouraged to communicate their needs confidentially to the recruiter. Haleon is committed to providing necessary support to ensure a fair recruitment experience.

Note to Candidates

All official communication from Haleon recruitment will come from a ********* email address. Candidates should verify the authenticity of any correspondence to avoid scams.

This job posting will remain open until October 1, 2026.