Med Alert Closer (SVC)

Prime BPO & Telecommunications (Headquarters)

Rawalpindi , Pakistan

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Posted 5 hours ago 4 views Report Job

PKR. 100,000 - 100,000/Month

PRIME BPO is looking for a detail-oriented and confident Medalert Closer (SVC) to join its growing team in Rawalpindi. This full-time, on-site role operates during night shifts and is suited for candidates with prior BPO experience who have strong communication skills and a desire to build a successful career in the BPO sector. The position focuses on verifying sales within the MedAlert/Final Expense campaign, ensuring accuracy, compliance, and maintaining high standards in documentation and client communication.

Key Responsibilities
- Verify sales made by closers on the MedAlert/Final Expense campaign to ensure accuracy and compliance.
- Confirm client information and device/service details professionally.
- Ensure all required documentation and recordings meet quality standards.
- Identify discrepancies and escalate issues as necessary.
- Maintain accurate records of verified sales.
- Coordinate with sales and quality assurance teams to support smooth operations.
- Adhere strictly to company compliance policies.
- Consistently meet daily and weekly verification targets.
- Be available for overtime or additional training sessions when required.

Required Qualifications
- Minimum of 1 year of BPO experience as a verifier on any campaign (mandatory).
- Excellent English communication skills, including strong verbal and listening abilities.
- High attention to detail with the ability to spot inconsistencies.
- Professional attitude and strong customer handling skills.
- Basic computer literacy and familiarity with CRM systems.
- Willingness and ability to work night shifts.
- Regular students are not eligible to apply.

Preferred Qualifications and Benefits
- Uncapped bonus structure based on performance, offering significant earning potential.
- Professional and growth-oriented work environment supporting long-term career development.
- Supportive management and well-organized operational processes.
- Complimentary meals, coffee, and tea provided on-site.
- Training allowance to enhance skills.
- Annual paid leaves ranging from 12 to 16 days.
- Medical benefits to promote employee health and well-being.
- Gym and salon memberships included as part of wellness programs.
- Enrollment in Employees’ Old-Age Benefits Institution (EOBI).
- Leave encashment policy available.

This role offers a competitive starting salary of Rs. 100,000 per month plus uncapped performance bonuses. The position is based on-site in Rawalpindi and requires availability for night shifts. Walk-in interviews are encouraged and conducted Monday to Friday from 6:00 PM to 12:00 AM at the company’s office on the 4th Floor, Rania Mall, Bank Road, Saddar, Rawalpindi. Candidates are advised to search “Prime BPO 6” on Google Maps for exact directions.

If you are confident, detail-focused, and ready to grow professionally in a night shift environment, PRIME BPO invites you to apply for the Medalert Closer (SVC) position and advance your career in the BPO industry.