Medical Billing Coordinator

EDGE is seeking a Medical Billing Coordinator to join the billing team at Inlight Psychiatry & Therapy, a US-based psychiatry and therapy practice. This full-time remote position is open to candidates residing in Lahore, Karachi, or Islamabad who can work US time zones (CST, EST, PST, MST). The role involves collaborating with another biller and the billing manager to manage medical billing tasks. Candidates should have prior experience in US medical billing and customer-facing roles, as daily communication with patients and insurance companies is essential. The work schedule is Monday to Friday, 8:00 AM to 5:00 PM EST (6:00 PM to 3:00 AM PKT).

Key Responsibilities
- Submit clean claims, including secondary claims
- Resolve denials and handle appeals with major insurers such as Cigna, Aetna, United, and Blue Cross
- Manage aging reports and reconcile patient and insurance payments
- Read and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs), and post payments accordingly
- Verify patient benefits (Verification of Benefits - VOBs)
- Respond to patient billing inquiries via phone
- Follow up with insurance companies on claims and appeals

Required Qualifications
- Minimum of 3 years’ experience in US medical billing
- Experience in a customer service representative (CSR) or front desk role involving regular phone communication with patients or customers
- Strong spoken and written English communication skills
- Exceptional attention to detail with an analytical and follow-up mindset
- Hands-on experience managing secondary claims, denials, and appeals
- Familiarity with aging reports, EOBs, and benefits verification processes
- A proactive, resourceful team player

Hiring Process
The recruitment process begins with a thorough application review to assess candidate fit. Successful applicants will be invited for an interview with an Edge representative to discuss their qualifications in detail. Following this, candidates undergo onboarding and training before participating in client-specific interviews to demonstrate their skills. Final selections join the Edge Global Talent Community, contributing to healthcare solutions worldwide.

EDGE is committed to creating a borderless network of exceptional talent, connecting professionals globally with opportunities in the US healthcare and insurance sectors. The organization values diversity and inclusion, ensuring all qualified applicants receive fair consideration regardless of race, gender, religion, sexual orientation, disability, or any other protected status.

This role offers the chance to be part of a mission-driven company dedicated to removing geographic barriers to employment and fair wages. Candidates who are motivated to grow their careers in medical billing and thrive in a remote, US time zone-aligned environment are encouraged to apply.