Meezab Group, operating through its travel management company Meezab Air, is seeking a Ticketing Officer to join its International Ticketing Department. This on-site position is based in Lahore and focuses on managing international ticketing operations. The ideal candidate will have hands-on experience with global distribution systems and airline NDC platforms, along with strong communication and customer service skills. The role requires flexibility to work in shifts and proficiency in Microsoft Office applications.
Key Responsibilities
- Handle international ticketing processes efficiently using GDS and airline NDC systems.
- Manage customer interactions professionally, including B2B client handling.
- Coordinate ticket issuance, modifications, and cancellations while ensuring accuracy.
- Maintain records and documentation related to ticketing transactions.
- Collaborate with other departments to resolve ticketing issues and provide timely support.
- Adapt to shift work schedules as required by the department.
Required Qualifications
- Minimum of 1 year experience in international ticketing.
- Proficiency with Global Distribution Systems (GDS) and airline New Distribution Capability (NDC) platforms.
- Strong communication skills, both verbal and written.
- Experience in customer handling, particularly in a B2B environment.
- Competency in Microsoft Office suite including Excel, Word, and PowerPoint.
- Willingness to work in shifts to support operational needs.
Meezab Group offers a dynamic work environment within the aviation and travel management sector. This role provides an excellent opportunity for professionals looking to advance their career in international ticketing with a reputable company. Candidates with the required experience and skills are encouraged to apply.
(Note: Application details have been omitted as per instructions.)