The role involves managing and coordinating orders received from the Marketing Department for patches, labels, badges, and related textile accessories. This includes understanding order details, overseeing sampling and approvals, coordinating production, and ensuring timely delivery. Success in this position depends on accurately executing customer requirements, facilitating smooth interdepartmental communication, and completing orders according to approved specifications.
Key Responsibilities
- Receive and process orders from the Marketing Department, managing the entire workflow from order receipt through production to delivery.
- Understand detailed product requirements such as patch type, artwork, size, colors, materials, backing, finishing, and other specifications.
- Coordinate sampling, approvals, revisions, and production instructions with relevant teams.
- Prepare order sheets, costing details, and all production-related documentation.
- Collaborate closely with Production, Planning, Design, and Quality departments to ensure smooth order execution.
- Monitor production progress, including quantities, quality standards, and delivery timelines.
- Maintain accurate records of orders, approvals, revisions, and production status.
- Provide timely updates on order status to the Marketing Department.
Required Qualifications
- 2 to 4 years of relevant experience in patches, labels, badges, textile accessories, or related manufacturing.
- Strong practical knowledge of embroidered patches, woven patches, PVC/rubber patches, labels, badges, tapes, webbing, and related products.
- Experience in order coordination, product processing, or production coordination.
- Proficiency in MS Office applications.
- Excellent communication, coordination, follow-up, and documentation skills.
- Ability to manage multiple orders simultaneously and meet production deadlines.
Preferred Qualifications and Benefits
- Candidates who can join immediately and possess relevant experience will be given preference.
This position offers the opportunity to work in a dynamic environment where attention to detail and effective coordination are critical to meeting customer expectations and production goals.