Network Support Engineer

We are seeking a skilled professional to manage the deployment and maintenance of FTTH and GPON networks. This role involves handling fiber optic cable laying, splicing, and testing, as well as installing ONTs, configuring routers, and delivering triple play services including internet, cable TV, and phone. The ideal candidate will also supervise field teams to ensure key performance indicators are consistently met, conduct site surveys particularly in high-rise buildings, and monitor network deployment progress. A strong understanding of customer requirements during surveys and the ability to prepare accurate cost estimates for new installations are essential. Familiarity with Wi-Fi coverage tools is considered an advantage.

Key Responsibilities:
- Manage the deployment and maintenance of FTTH and GPON networks, including fiber optic cable laying, splicing, and testing.
- Install ONTs and configure routers to deliver internet, cable TV, and phone services.
- Supervise field teams, ensuring that all KPIs and project deadlines are achieved.
- Review and interpret manufacturer documentation and manuals for various transmission equipment.
- Conduct detailed surveys of high-rise buildings and other sites to assess network deployment needs.
- Monitor the complete installation process of FTTH networks, ensuring alignment with customer requirements.
- Prepare cost estimates for new installations based on survey findings.
- Utilize Wi-Fi coverage tools to enhance network deployment and service quality (preferred).

Required Qualifications:
- Bachelor’s degree in Electrical, Electronics, Telecommunication, or Mechatronics Engineering.
- Strong analytical skills with the ability to solve technical challenges effectively.
- Excellent communication skills to coordinate with teams and interact with customers.

Preferred Qualifications and Benefits:
Candidates with knowledge of Wi-Fi coverage tools will have an added advantage. Joining this organization offers a challenging work environment that fosters growth and innovation. The company promotes an open-door policy, ensuring respect, dignity, and protection for all employees. Comprehensive training, mentoring, and coaching are provided to develop both soft and hard skills, preparing you for future leadership roles. Employees also have opportunities to represent the company in external forums such as university lectures and advisory boards.

The company values creativity and rewards out-of-the-box thinkers, doers, and implementers with excellent incentives. Equal opportunity and merit-based advancement are core principles, ensuring a fair and inclusive workplace.

Hiring Procedure:
The recruitment process includes CV shortlisting, an initial interview, IQ and personality assessment tests, followed by a final interview. Successful candidates will undergo medical screening before joining the team.