No sales No target-Customer service representative (Part Time)

The Customer Service Representative (CSR) plays a vital role in maintaining positive relationships with customers by addressing inquiries, resolving complaints, processing orders, and providing detailed information about products and services. This position focuses on delivering prompt, accurate, and professional support to ensure a high level of customer satisfaction.

Key Responsibilities:
- Interact with customers to handle inquiries and provide product or service information.
- Resolve customer complaints efficiently and professionally.
- Process orders accurately and in a timely manner.
- Maintain clear and courteous communication to enhance the customer experience.
- Collaborate with team members to ensure consistent service quality.

Required Qualifications:
- Bachelor’s degree is mandatory.
- Fluency in English, both written and spoken, is essential.
- Ability to work in person at the Karachi Gulistan-E-Jouhar location.
- Candidates should reside near Gulistan-e-Johar, Gulshan-e-Iqbal, Jauhar, or Maosamiyat areas for ease of commute.

Preferred Qualifications and Benefits:
- No sales targets or pressure; the role is purely focused on client support rather than meeting numerical goals.
- Competitive salary range from Rs 35,000 to Rs 45,000 per month.
- Opportunities for both full-time and part-time employment, including openings suitable for freshers.
- Access to training and development programs aimed at skill enhancement and career growth.
- A positive, collaborative, and supportive work culture that encourages teamwork.
- Flexible working options to accommodate different schedules.
- Friendly and inclusive work environment with skill-building workshops.

This position requires candidates who are committed to providing excellent customer service and who thrive in a professional, team-oriented setting. The role offers a stable career path with opportunities for personal and professional development in a respected organization.