OD Executive

Active8 Wireless serves as the operational backbone for the largest Metro by T-Mobile dealer in the United States, providing critical support from its Karachi office. The company specializes in managing accounting, reporting, commissions, inventory control, and surveillance functions to ensure smooth and efficient business operations. Known for its commitment to innovation and precision, Active8 Wireless continuously upgrades its systems and processes to stay ahead of industry trends and deliver data-driven insights that enhance decision-making. The team’s adaptability and focus on optimizing workflows play a key role in sustaining ongoing business success.

The Organization Development (OD) Executive will play a vital role in supporting initiatives aimed at improving processes, employee performance, and engagement within the back-office environment. This full-time, on-site position requires close collaboration with management to analyze existing workflows, identify skill gaps, and recommend targeted development programs aligned with organizational objectives. Daily responsibilities include gathering and interpreting operational data, preparing detailed reports, documenting process improvements, and assisting in the creation and implementation of training and performance management frameworks. The OD Executive will also work closely with cross-functional teams to support change management efforts and standardize best practices, ensuring consistent, high-quality support for U.S. operations. This role demands strong attention to detail, excellent communication skills, and the ability to thrive in a dynamic, fast-paced setting.

Key Responsibilities
- Analyze workflows and operational processes to identify areas for improvement and development.
- Collect, interpret, and report on operational data to support decision-making and performance enhancement.
- Document process improvements and assist in designing training programs and performance frameworks.
- Collaborate with various departments to support organizational change initiatives and promote best practices.
- Coordinate with cross-functional teams to ensure alignment and consistency in operational support.
- Maintain accurate records and prepare structured presentations, process maps, and operational summaries.
- Support ongoing efforts to optimize back-office operations and enhance employee engagement.

Required Qualifications
- Bachelor’s degree in Business Administration, Management, Human Resources, Industrial/Organizational Psychology, or a related field.
- Strong analytical skills with the ability to assess processes, interpret data, and recommend actionable improvements.
- Proficiency in reporting, documentation, and preparing structured presentations and process maps.
- Excellent communication and collaboration skills to effectively work with cross-functional teams and support change management.
- Comfortable using technology and business systems, including spreadsheets, presentations, and databases.
- Demonstrated ability to work full-time on-site in Karachi, managing multiple tasks with accuracy and accountability.
- Initiative-driven with strong problem-solving abilities and a willingness to learn and adapt in a fast-evolving business environment.

Preferred Qualifications and Benefits
- Experience in back-office operations, telecom, or a similarly fast-paced service industry is advantageous.
- Exposure to organizational development or human resources functions will be considered a plus.
- Opportunity to work with a leading U.S.-based telecom dealer, gaining valuable experience in international business operations.
- Collaborative and growth-oriented work environment that encourages innovation and continuous improvement.

Location: RJ Mall, Karachi (On-Site)
Employment Type: Full-Time (Monday to Saturday)
Shifts Available: 03:00 PM – 12:00 AM or 06:00 PM – 03:00 AM