This role focuses on managing and strengthening relationships with agencies involved in live streaming services. The successful candidate will work closely with these agencies to understand their objectives, budgets, and requirements, ensuring a collaborative approach to service delivery. They will also be responsible for monitoring agency performance, addressing any concerns proactively, and maintaining high levels of customer satisfaction and loyalty. Additionally, the role involves identifying and engaging potential new agency partners to promote company services and expand the customer base.
Key Responsibilities:
- Develop and maintain strong, productive relationships with agencies specializing in live streaming services.
- Collaborate with agencies to gain a clear understanding of their needs, goals, and budgetary constraints.
- Monitor agency performance regularly and address any issues or concerns in a constructive manner to uphold customer satisfaction and loyalty.
- Proactively identify and reach out to potential agencies to promote company offerings and establish new partnerships, thereby expanding the customer base.
Required Qualifications:
- Proficiency in both Urdu and English, as these are the primary working languages for this role.
- Relevant industry experience in agency or client management within the live streaming or related sectors is preferred.
- Detail-oriented with a strong service mindset and a high level of accountability.
- Excellent communication skills, both verbal and written, to effectively liaise with agencies and internal teams.
No additional preferred qualifications or benefits were specified for this position.
Job Details
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