Operations Coordinator – Customs Clearing & Freight Forwarding (Female)

Human Capital HR Solutions is recruiting on behalf of a client in the Customs Clearing and Freight Forwarding industry for the position of Operations Coordinator based in Karachi. The role involves supporting senior management by coordinating daily operational activities across multiple departments including PSW, DRAP, Finance, Billing, Logistics, and Field Operations. The ideal candidate will be highly organized, proactive, and capable of managing multiple tasks while maintaining accuracy and confidentiality in a fast-paced environment.

Key Responsibilities
- Liaise with the PSW team to collect and update the Daily Clearance Report.
- Obtain daily Book Position and financial reports from the Finance Department.
- Coordinate with the DRAP team to gather daily reporting sheets.
- Assist the Manager Operations in preparing and issuing Daily Delivery Sheets.
- Work closely with Finance to monitor Bank Position and Petty Cash statements.
- Facilitate the issuance of Pay Order letters and handle related documentation.
- Follow up with Finance regarding Cash Cheques and next-day Statement Letters.
- Coordinate with the Billing Team to obtain updated Billing Sheets.
- Maintain daily follow-up with Riders and Air/Sea Field Staff to ensure smooth operations.
- Monitor operational assignments, timelines, and pending deliverables to meet deadlines.
- Prepare correspondence and emails as directed by the Proprietor.
- Compile periodic reports, statements, and operational data for management review.
- Maintain accurate records and documentation related to all operational activities.
- Handle confidential business correspondence and sensitive information with discretion.

Required Qualifications
- Bachelor’s Degree, preferably in B.Com, Logistics, or a related field.
- 2 to 3 years of relevant experience in customs clearing, freight forwarding, logistics, or operations.
- Strong knowledge of PSW, DRAP compliance, and customs clearance procedures is advantageous.
- Understanding of air and sea freight processes, consignment tracking, and field staff coordination.
- Proficiency in MS Excel/Google Sheets, MS Word, and professional email communication.
- Excellent verbal and written communication skills.
- Strong follow-up and coordination abilities.
- Ability to manage multiple tasks efficiently and meet strict daily deadlines.
- Professional, responsible, proactive, and detail-oriented work approach.
- Capability to work directly with senior management and handle confidential information responsibly.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in customs clearing and freight forwarding operations will have an advantage. The role offers an opportunity to work closely with senior management in a dynamic environment, enhancing operational and coordination skills within the logistics sector.

This position requires the candidate to work on-site in Karachi. Interested candidates who meet the above criteria are encouraged to apply by submitting their updated CV with the position title clearly mentioned in the subject line.