Operations Coordinator - FRESH GRADUATE

We are expanding our team and seeking a motivated individual who excels in customer interaction and organizational tasks. This role is designed to leverage your strengths, whether you are people-oriented, detail-focused, or both. You will play a vital part in supporting customers and ensuring daily operations run smoothly.

Key Responsibilities
- Identify potential customers and follow up on new inquiries to generate interest.
- Clearly explain products and services, address questions, and convert interest into sales or bookings.
- Manage team training sessions, schedules, availability, and task assignments.
- Maintain communication with customers, handling changes, questions, or service-related issues promptly.
- Develop and nurture relationships with customers, business partners, and local communities.
- Assist with targeted outreach activities and contribute towards achieving sales goals.
- Accurately record leads and follow-up actions in the customer relationship management (CRM) system.
- Support the onboarding and training process for new staff members.

Required Qualifications
- A minimum of a Bachelor’s degree (BA or BS).
- Strong verbal communication skills in Urdu, particularly over the phone.
- Experience in sales, customer service, or operations is preferred.
- Candidates based in Lahore will be given preference.

This position offers an opportunity to grow within a dynamic environment where your contributions directly impact customer satisfaction and business success. If you are organized, personable, and eager to support a growing team, we encourage you to apply.