Operations Executive

StoneFly Private Limited

Posted 23 hours ago 3 views Report Job

JOB SPECIFICATION: OPERATIONS EXECUTIVE Position Overview

Position Type: Full-time, Permanent (Following a 3-month probationary period)
Working Hours: Fixed Afternoon/Evening Shift | 3:00 PM – 12:00 AM PKT (8 working hours + 1-hour break)
Work Week: Monday to Friday (Saturdays & Sundays Off)
Target Experience: 2+ Years in Operations / Executive Office Support / Lead Coordination
Reporting To: Business and Operations Head
Location: DHA Phase 8 Lahore

Job Summary We are seeking a highly organized, sharp, and detail-oriented Female Operations Executive to support our executive leadership team. This role focuses purely on executive office management, professional document creation, and operational process mapping.

The ideal candidate must be exceptional at taking direct instructions, translating strategic whiteboard sessions into structured documents, and maintaining high corporate formatting standards.

Key Responsibilities

Process Mapping: Convert executive briefings, verbal directives, and whiteboard workflow sessions into professional end-to-end blueprints, operational roadmaps, and master blueprints.
Instruction Execution: Actively listen to management directives, absorb training, and implement operational layouts precisely without requiring constant hand-holding.
Impeccable Formatting: Ensure all internal memos, spreadsheets, and presentation documents are delivered with flawless alignment, clear hierarchies, and crisp presentation layout.

2. Hot Lead Coordination Support

CRM Inbound Monitoring: Track and manage hot incoming leads pushed into Zoho CRM from our Google Ads campaigns and internal scraping pipelines.
Lead Qualification & Nurturing: Instantly engage with hot leads using our whitelisted US virtual numbers via AWS Cloud.
Pre-Closing Handover: Compile concise lead profile summaries and coordinate calendars to transition warm opportunities to the Business and Operations Head.

Requirements & Qualifications

Experience: Minimum 2 years of professional experience in operations, lead management coordination, or a Director-level executive support role.
Tech Comfort: Hands-on experience navigating Zoho CRM and comfort working inside secure remote cloud environments (AWS Cloud).
Documentation Skills: Exceptional written English with professional document formatting and presentation layout skills.
Shift Flexibility: Must be fully comfortable and committed to a permanent 3:00 PM – 12:00 AM PKT shift.
Traits: Sharp logical reasoning, an active listener who takes complex notes accurately, and someone who accepts structural feedback constructively.

Compensation, Benefits & Perks

Probationary Period (Months 1–3): PKR 75,000 per month + 1 Complimentary Daily Meal.
On Confirmation (Month 4 onwards): Base salary increased to PKR 90,000 per month.
Commission Structure: 1% commission on the successful closing of each client.
Health & Transit: Medical Insurance Coverage and company-provided Pick & Drop facility from day one.

Pay: From Rs75,000.00 per month Work Location: In person