Operations & Special Projects Associate

The Operations & Special Projects Associate is a dynamic, hands-on role designed for a highly organized and proactive professional who excels at transforming plans into actionable results. This position plays a critical role in supporting daily business operations while managing strategic projects, enhancing processes, and ensuring initiatives progress smoothly. The ideal candidate thrives in a fast-paced environment, confidently juggling multiple priorities and collaborating across teams to solve problems and deliver measurable outcomes.

Key Responsibilities

- Coordinate and manage multiple projects from initial planning through to successful execution.
- Track project timelines, milestones, deliverables, and ensure stakeholder accountability.
- Support operational initiatives across various business functions.
- Liaise with vendors, contractors, and external partners involved in active projects.
- Develop and maintain operational trackers, reports, and comprehensive project documentation.
- Assist in creating, documenting, and refining standard operating procedures (SOPs).
- Identify opportunities to enhance workflows through technology and AI-enabled tools.
- Provide executive support, including meeting preparation, scheduling, follow-up tracking, and administrative coordination.
- Communicate project updates, potential risks, and next steps clearly to internal stakeholders.

Required Qualifications

- Bachelor’s degree preferred, or an equivalent combination of education and professional experience.
- Two to seven years of experience in operations, project coordination, business administration, hospitality, construction, commercial real estate, or related fields.
- Strong organizational, project management, and time-management skills.
- Excellent written and verbal communication abilities.
- Proven ability to manage multiple priorities and consistently meet deadlines.
- Self-motivated problem solver with strong follow-through and sound judgment.
- Experience in creating processes, documentation, trackers, or operational systems.
- Proficiency with Microsoft Office, Google Workspace, and project management tools.
- Interest in leveraging AI and technology to improve business operations.

Preferred Qualifications and Benefits

- Experience supporting executives or senior leadership.
- Exposure to commercial real estate, hospitality, construction, investment, or multi-site operations.
- Familiarity with workflow automation, reporting tools, or project management software.

We are looking for a proactive professional who takes full ownership and follows through on commitments. The ideal candidate can navigate ambiguity and independently develop practical solutions. Attention to detail and a passion for building structure and improving processes are essential. A collaborative team player who communicates clearly and directly, adapts quickly, and maintains accuracy, discretion, and professionalism will thrive in this role.

What We Offer

Competitive compensation along with broad exposure to business operations, strategic initiatives, and executive leadership. This role provides significant career growth opportunities within a developing organization. You will be part of a collaborative, entrepreneurial, and results-oriented work environment that values innovation and continuous improvement.