Operations Support Executive

This opportunity is open exclusively to female candidates and is based in the construction industry. The role is a full-time, on-site position located in DHA Phase 3, Lahore, with potential for remote work in the future. The Operations Support Executive will work closely with the CEO and Head of Sales, Marketing & Business Development, providing senior-level operational support across the commercial functions. The position requires working night shifts aligned with US business hours, typically from 6:00 PM to 3:00 AM PKT, adaptable to the assigned US time zone. This role demands a proactive professional who thrives in a dynamic environment, managing multiple tasks and supporting leadership with detailed oversight and execution.

Key Responsibilities

- Serve as the operational eyes for leadership across Sales, Marketing, and Business Development by monitoring progress, identifying risks, and escalating issues before they impact the business.
- Maintain and update trackers, reports, and regular reporting schedules to ensure leadership has an accurate and up-to-date overview of commercial activities.
- Prepare meeting briefs, notes, and follow-up trackers, ensuring timely completion of action items.
- Support sales, marketing, and business development teams with coordination, research, tracking, and follow-up tasks.
- Compile activity and performance data into clear, actionable summaries for senior leadership.
- Ensure smooth process flow across teams to prevent operational delays.
- Utilize AI tools to enhance efficiency in research, drafting, reporting, and data management, reducing manual effort.
- Introduce structure to recurring processes and recommend practical improvements over time.

Required Qualifications

- A completed four-year bachelor’s degree is mandatory.
- Demonstrated familiarity with AI tools and the ability to apply them effectively in daily work.
- Proven multitasking skills with the ability to manage multiple workstreams and shifting priorities without losing attention to detail.
- Comfortable working in diverse environments, adaptable, and eager to take on various roles as needed.
- Ability to operate in a multilingual setting and adjust communication accordingly.
- Knowledge of the local market combined with openness to international business contexts.
- Strong written and verbal communication skills with the professional presence to represent the company confidently to senior stakeholders and clients.
- Professional appearance and presentation suitable for interactions with executives and clients both in-person and virtually.
- Experience in lead, coordination, or senior-support roles is advantageous but not required; a strong understanding of responsibility and working under leadership is essential.
- Confidence and credibility to engage directly with top executives.
- Strong analytical and problem-solving abilities.
- Willingness to work beyond comfort zones and embrace unfamiliar tasks as growth opportunities.
- Commitment to working night shifts aligned with US business hours reliably.

Preferred Qualifications and Benefits

- Prior experience in sales operations, marketing operations, revenue operations, business development, or executive support.
- Exposure to US-facing or international business environments.
- Experience in construction, real estate, or B2B services sectors.

What Success Looks Like

Within the first 60 days, the successful candidate will have mastered commercial workflows, taken ownership of key trackers and reporting, and begun providing leadership with proactive, reliable insights into Sales, Marketing, and Business Development activities without prompting.

Professional Maturity

This role requires a high level of professional maturity, including coachability, respect for reporting structures and seniority, ownership of responsibilities, and the ability to be fully present when critical moments arise. Candidates must embrace feedback, follow instructions smoothly, and understand the significance of their role within the company.

What We Offer

- A competitive starting salary ranging from PKR 65,000 to 95,000 per month, based on experience and interview performance.
- Performance-based appraisals and bonuses tied to results, learning speed, and ownership.
- Direct exposure to commercial B2B sales operations and multiple startups, providing invaluable business insights.
- Support for learning and skill development through mentorship and resources.
- Flexible working hours and travel allowance, with the possibility of transitioning to a hybrid work model.
- A clear career progression path, paid leave, and Provident Fund benefits for core team members.
- An on-site role offering close collaboration with the team in Lahore.

Pavilion Design Consultant is an equal-opportunity employer committed to hiring based on merit, capability, and fit.