Outreach Worker (Male)

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to responding to the world’s most severe crises. Since its founding in 1933, the IRC has worked in over 40 countries and 29 U.S. cities to help people affected by conflict and disaster rebuild their lives. By restoring health, safety, education, economic wellbeing, and empowerment, IRC employees create lasting impact and hope for millions. If you are a passionate, solutions-driven individual eager to make a difference, consider joining the IRC to help improve lives worldwide.

Key Responsibilities

Community Engagement and Awareness:
Conduct regular awareness sessions at the community level on protection, gender-based violence (GBV), rights, available services, and referral pathways. Disseminate accurate, context-appropriate information while engaging respectfully and inclusively with diverse community members. Identify barriers that prevent vulnerable individuals from accessing protection services.

Identification and Referrals:
Identify individuals in need of protection, GBV, mental health and psychosocial support (MHPSS), health, legal, or other specialized services. Provide information and facilitate safe, confidential referrals based on informed consent. Follow up on referrals as per established standard operating procedures (SOPs) and immediately report urgent protection concerns through appropriate channels.

Protection Monitoring:
Document emerging protection risks, concerns, and service gaps using approved tools. Share relevant trends with supervisors while maintaining confidentiality. Support protection assessments, community consultations, focus group discussions (FGDs), key informant interviews (KIIs), and other monitoring activities as required.

Coordination and Support:
Collaborate closely with Women and Girls Safe Spaces (WGSS)/Hub Center Facilitators, Protection/GBV Case Workers, MHPSS staff, and other relevant teams. Support community-level activities and strengthen linkages to services. Participate actively in training, team meetings, and capacity-building initiatives.

Documentation and Reporting:
Maintain accurate records of outreach activities, awareness sessions, referrals, and community feedback. Submit timely reports and required data while ensuring confidentiality and secure handling of sensitive information.

Safety, Safeguarding, and Ethical Standards:
Uphold principles of Do No Harm, confidentiality, informed consent, dignity, respect, and nondiscrimination. Maintain professional boundaries with community members and service users. Comply with IRC’s safeguarding policies, including Protection from Sexual Exploitation and Abuse (PSEA), child safeguarding, code of conduct, and data protection requirements. Ensure outreach and referral activities do not expose individuals or communities to additional risks.

Required Qualifications

- Bachelor’s degree or intermediate certificate in Social Sciences, Education, Psychology, Development Studies, or a related field from an HEC-recognized institution.
- 1 to 2 years of relevant experience in humanitarian, protection, GBV, community-based, or social development programming.
- Experience working with vulnerable and diverse communities.
- Strong communication, interpersonal, and community engagement skills.
- Good documentation, reporting, and basic IT skills.
- Knowledge of local languages and context is preferred.

Core Competencies

Strong communication and interpersonal skills, community engagement and facilitation abilities, basic knowledge of protection and GBV, referral and information-sharing expertise, good documentation and reporting skills, cultural sensitivity, empathy, and the ability to work both independently and collaboratively.

All IRC staff are expected to uphold the organization’s core values of integrity, service, equality, and accountability. The IRC enforces strict policies on safeguarding, conflicts of interest, fiscal integrity, and protection from retaliation. The organization fosters a safe and inclusive environment where staff promote critical reflection, power sharing, and objectivity to deliver the highest quality services to those in need.