Partner Marketing Program Specialist

Zones LLC, a global leader in IT solutions with over 35 years of experience, is seeking a Partner Marketing Program Specialist to join their team in Pakistan. Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services, operating in more than 120 countries. The company is known for its innovative end-to-end IT solutions and strong partnerships with industry leaders such as Microsoft, Apple, Cisco, Lenovo, and Adobe. This role supports the Partner Marketing team by managing partner funding claims, proof-of-performance submissions, partner portal activities, invoice tracking, reimbursements, and other related administrative tasks. The ideal candidate is highly organized, detail-oriented, and able to manage multiple projects while collaborating effectively with internal teams and external partners. This position reports to the Senior Manager, Marketing Operations.

Key Responsibilities

- Manage partner portal submissions for MDF, co-op, rebates, incentives, and other partner funding programs.
- Track claim status and ensure all required documentation is submitted accurately and on time.
- Coordinate proof-of-performance (PoP) collection, validation, and submission with internal stakeholders and partner portals.
- Monitor claim approvals, denials, and reimbursement timelines, escalating issues when necessary.
- Maintain funding trackers and dashboards to provide visibility into outstanding claims and reimbursement status.
- Serve as the primary administrative resource for partner marketing funding programs and portal activities.
- Maintain partner portal access, documentation, and submission records.
- Support partner program audits and compliance requests by gathering required documentation.
- Monitor open invoices and proactively follow up on payment delays or discrepancies.
- Validate supporting documentation related to partner-funded activities.
- Maintain accurate records of funding utilization and reimbursement activity.
- Support F&O-funded marketing projects by tracking deliverables, deadlines, and required documentation.
- Maintain project trackers and status reports for multiple concurrent initiatives.
- Assist with data entry, reporting, document management, and process improvement initiatives.
- Identify opportunities to streamline administrative processes and improve tracking accuracy.
- Develop and maintain regular reports on claim status, reimbursement activity, and project completion.
- Ensure compliance with internal financial controls and partner funding requirements.
- Provide visibility into outstanding action items, upcoming deadlines, and partner requirements.

Required Qualifications

- Bachelor’s degree in Arts or Science.
- Minimum of 2 years’ experience in a marketing role, preferably in marketing operations or partner marketing.
- Highly organized, self-motivated, and able to work with a sense of urgency.
- Ability to manage multiple tasks with competing priorities under minimal supervision.
- Exceptional attention to detail to ensure accuracy in all deliverables.
- Analytical mindset with a natural curiosity to measure, test, and iterate for optimal results.
- Ability to thrive in a fast-paced and ambiguous environment.
- Strong drive for documenting and optimizing processes.
- Proficient in Microsoft Office products, with advanced Excel skills.
- Experience with SharePoint is a plus.

Preferred Qualifications and Benefits

Zones is committed to fostering an inclusive and diverse workplace where every employee is valued. The company offers a comprehensive benefits package, including life insurance, optional health insurance, EOBI, and a voluntary pension scheme aligned with company policy. Additional perks include complimentary meals and access to an in-house gym. Zones is an equal opportunity employer dedicated to maintaining a discrimination-free workplace regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or pregnancy.

This position operates on a night shift schedule from 8:00 PM to 5:00 AM. Candidates passionate about driving innovation in IT and marketing operations will find Zones a dynamic and supportive environment to grow their careers.