Patient Journey Partner

At Roche, we believe in embracing individuality and fostering a culture where everyone is valued, accepted, and respected. We encourage open dialogue and genuine connections, enabling our employees to thrive both personally and professionally. Our mission is to prevent, stop, and cure diseases while ensuring access to healthcare for current and future generations. Join us and be part of a team where every voice matters and your contributions help improve lives worldwide.

Key Responsibilities
Serve as the primary point of contact between stakeholders and Roche, managing the lifecycle of Roche’s products and supporting their appropriate use. Share product benefits with healthcare professionals (HCPs) and maintain a strong understanding of the disease landscape and therapeutic area, including future pipeline developments. Collaborate with patient journey stakeholders to identify and remove barriers, delivering value to patients and the community. Promote awareness of disease diagnosis and provide education to HCPs on both pre-approved and post-approved products. Facilitate patient access to available funding programs such as PBM and SSP, and maintain proactive communication with HCPs regarding patient support programs (PSP).

Act as a systems thinker by identifying shared purposes among stakeholders and co-creating solutions within the healthcare ecosystem. Ensure immediate reporting of incidents or accidents to the Safety, Health, and Environment (SHE) department and complete all required training—both online and face-to-face—within specified timelines. Own individual SHE goals and contribute to achieving organizational safety objectives. Collect and report all safety-related information on Roche products in compliance with local regulations. Maintain accurate records, both electronic and physical, according to local policies. Perform any additional duties as assigned to support business needs.

Required Qualifications
A degree in Pharmacy (Pharm D) is essential. Candidates should have a minimum of three years’ relevant experience in the therapeutic area, with a preference for those experienced in nephrology and rheumatology. Demonstrated success in achieving objectives through collaboration and teamwork is important. Strong business acumen with expertise in commercialization, medical affairs, and customer experience excellence is required. Candidates should possess a deep understanding of patient journeys and treatment options within their disease area, enabling effective engagement with specialists. A broad knowledge of Roche’s current portfolio and future pipeline is necessary to contribute to forward-looking solutions. Familiarity with medical affairs strategies, including clinical research, is also expected.

Preferred Qualifications and Benefits
A business degree is considered an advantage. Experience working in agile environments and cross-functional teams will be beneficial. Roche offers rewarding growth opportunities, a competitive remuneration package, and a collaborative culture that encourages bravery, open communication, and innovative thinking. Employees are empowered to make decisions and are supported by accessible and inspiring leaders who prioritize well-being and professional development.

At Roche, you will take pride in making a meaningful difference to millions of patients worldwide by contributing to the development of diagnostics and treatments across various therapeutic areas such as oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease, and diabetes. We are committed to providing an inclusive, safe, and healthy workplace and welcome applicants from diverse backgrounds. We encourage candidates to share any individual circumstances that may require consideration.

About Roche
Driven by a vision for a healthier future, Roche employs over 100,000 people globally dedicated to advancing science and ensuring healthcare access for generations to come. Our innovations have helped treat more than 26 million patients and facilitated over 30 billion diagnostic tests worldwide. We foster creativity, ambition, and collaboration to deliver life-changing healthcare solutions with a global impact. Join us in building a healthier future together.

Roche is an Equal Opportunity Employer.