Posted Sep 25, 2026 25 views
This full-time, on-site position at Hawk Revenue Group Pakistan is for a Patient Scheduler based in Johar Town, Lahore. The role primarily involves managing appointment scheduling within a healthcare billing environment. The ideal candidate will demonstrate strong organizational skills, effective communication, and the ability to provide exceptional customer service while utilizing medical terminology. This position operates on a night shift schedule.
Key Responsibilities:
- Manage and coordinate patient appointment scheduling to ensure smooth workflow.
- Communicate effectively with patients and internal teams to confirm and reschedule appointments as needed.
- Provide excellent customer service by addressing patient inquiries and resolving scheduling conflicts.
- Utilize medical terminology accurately in all communications and documentation.
- Maintain accurate and detailed records of patient appointments and related data.
- Prioritize tasks and multitask efficiently in a fast-paced healthcare billing setting.
- Collaborate with team members to support overall operational efficiency.
- Use computer systems and MS Office applications proficiently for scheduling and reporting purposes.
Required Qualifications:
- Bachelor’s degree in Pharm-D is mandatory.
- 2 to 3 years of relevant experience in appointment scheduling or a related role.
- Excellent English communication skills, both verbal and written.
- Strong knowledge of medical terminology.
- Proven ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy, especially in data entry.
- Strong computer skills, including proficiency in MS Office applications.
- Excellent interpersonal skills with the ability to work collaboratively in a team environment.
- Demonstrated customer service and communication skills.
Preferred Qualifications and Benefits:
- Experience in a healthcare or medical billing setting is considered a plus.
This role offers the opportunity to work in a dynamic healthcare environment where organizational skills and patient interaction are key. The night shift schedule requires flexibility and dedication to maintaining high standards of service during off-peak hours.
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Hawk Revenue Group Pakistan
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