Payroll Specialist

Our client, a leading workforce management and staffing solutions provider, is seeking a detail-oriented and proactive Payroll Specialist to manage payroll and employment operations for assigned clients, Managed Service Provider (MSP) partners, and contingent workers. This role involves handling the entire payroll lifecycle, including employee assignment setup, weekly payroll processing, audits, issue resolution, reporting, and ensuring regulatory compliance. The ideal candidate will demonstrate strong analytical and organizational skills while delivering responsive and professional support to clients and employees. This position offers the opportunity to work remotely from Pakistan and collaborate directly with US-based clients, including CEOs and founders of established businesses.

Key Responsibilities

- Process weekly payroll accurately and on time using timekeeping, Vendor Management Systems (VMS), and internal payroll platforms. Conduct audits to identify and resolve payroll discrepancies or errors.

- Follow up on missing or incomplete timecards and process payroll adjustments such as pay rate changes, assignment extensions, bonuses, and reimbursements.

- Set up and maintain employee assignments to support payroll processing, client billing, reporting, and workers’ compensation coverage.

- Act as the primary payroll contact for clients, MSP partners, and contingent workers, addressing inquiries related to payroll, timekeeping, onboarding, and employment promptly.

- Ensure compliance with federal, state, and local employment laws, including wage and hour regulations, overtime, tax withholding, reimbursements, and final pay. Adhere to client contracts and program requirements.

- Investigate payroll and employment issues, coordinate with internal teams, and assist with discrepancy reports, aging reports, audits, and compliance documentation.

- Maintain accurate payroll and employee records, client trackers, census reports, process guides, and audit-ready documentation within SharePoint.

- Manage competing deadlines, maintain clear account documentation and coverage plans, support cross-training efforts, and identify opportunities to improve payroll processes and service quality.

Required Qualifications

- Minimum of 2 years’ experience in payroll processing.

- Excellent written and verbal communication skills with a client-focused approach and the ability to build trusted relationships.

- Strong attention to detail, analytical thinking, and problem-solving abilities, with the capacity to manage multiple deadlines independently.

- Advanced proficiency in Microsoft Office, especially Excel, including familiarity with formulas, PivotTables, and XLOOKUP/VLOOKUP functions.

- Strong aptitude for technology and the ability to quickly learn payroll applications, timekeeping systems, and new platforms.

- Demonstrated sound judgment, discretion, and commitment to maintaining confidentiality of employee and client information.

- An associate’s degree or equivalent work experience is preferred.

Preferred Qualifications and Benefits

Experience with staffing, Employer of Record (EOR), MSP, VMS, HRIS, contingent workforce programs, or multi-state employment requirements is advantageous. Working with this client provides a unique opportunity to engage with a dynamic US business ecosystem while contributing to a company that values passion, trust, transparency, and work-life balance. The role supports a family-oriented culture and offers meaningful career growth in a remote work environment based in Pakistan.

The overall goal of this position is to deliver accurate, timely, and compliant payroll operations while providing dependable, high-quality support to clients, MSP partners, and contingent workers. The Payroll Specialist will take ownership of assigned accounts, proactively resolve issues, and ensure a seamless payroll experience through reliable documentation, clear communication, and consistent follow-through.