Summary

Supervisor of Customer Support Executive at Gerry's Visa.Assistant Manager Operations at Pizza Hut Supervisor of Support Executive at The professionals pvt ltd Back up Team lead of BILLING EXECUTIVE IN MTBC. INVIGILATOR WITH British Council of Pakistan INTERNSHIP IN MCB FAIZABAD BRANCH.

Experience

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Supervisor Customer Support
Gerry’s Visa
Feb 2019 - Present | Islamabad, Pakistan

To provide excellent customer support
Manage Customer Support Executive Team

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INVIGILATOR
British Council
May 2014 - Jun 2019 | Islamabad, Pakistan

Handling Exam Operations
Readiness Of Exam Centers
Provides Customer Support

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Assistant Manager Operation
MCR PVT LTD
Mar 2018 - Oct 2018 | Islamabad, Pakistan

Manage a restaurant
Manage restaurant operation
Customers satisfaction
Manage Dine-in,take away and delivery segment
Cost Analysis
Sales growth

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Team Lead/Customers Support
The Professionals Pvt Ltd
Aug 2016 - Oct 2017 | Islamabad, Pakistan

Listening customers complaints
Entering complaints into soft
Follow up with technicians
Follow up with Customers
Generating reports

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BACK-UP TEAMLEADER
MTBC
Sep 2014 - Apr 2015 | Rawalpindi, Pakistan

MANAGE TEAM AND COMPLETE TASK ON TIME
Medical Billing
Payment Followup
AR Report
Followup with Insurance Companies

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internship in MCB
MCB Bank Limited
Jul 2010 - Sep 2010 | Rawalpindi, Pakistan

Education

National University of Modern Language (NUML)
Masters, , Masters in Business Administration‎
Internet Applications
Percentage 75%
2014
University of Sargodha
Bachelors, , B.Com‎
Accounting
Percentage 48%
2010
GOVT.GORDON COLLEGE,RWP
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Physics
Percentage 57%
2008
IDEAL FOUNDATION SCHOOL FOR BOYS,RWP
Matriculation/O-Level, , Matric in Science‎
Computer Science
Percentage 77%
2006

Skills

Expert Accounting Skills
Expert Administration Skills
Expert Administrative Skills
Beginner Admirative Assistance
Expert Analytical Skills
Expert  Adobe Premiere Pro
Beginner Bank-Consumer
Expert Branch Support.
Intermediate Call Center Development
Beginner Client Followup
Expert Conservation Awareness
Intermediate Data Analysis
Intermediate Excellence Standard
Expert Excellent speaking skills in the target language
Beginner Executive Presentation Skills
Expert Executive Reporting
Expert Eye for Details
Expert Finance Administration
Beginner Financial Statement Analysis+
Expert Fleet Management Skills
Expert Handling Assignments
Beginner Individual Contributor
Expert Loss Prevention
Expert Manage Team Of 20 People
Intermediate Managing Midsize Teams - 5 to 20 People
Beginner Microsoft Outlook
Expert Nutrition Management:
Beginner Peachtree Command
Expert Production Quality Monitoring
Expert Pursuing News Stories
Expert Record Keeping
Expert Report Writing Skills
Expert RESTful APIs
Intermediate Security Measures Implementation
Expert Strong Organizing Planning Skills
Expert Supervisory Experience
Expert Ticket Checking
Expert Warehousing Skills
Expert Written Oral and Communication

Languages

Intermediate Punjabi
Expert English
Expert Urdu

Companies Followed

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Saqib Contacts

IMTIYAZ BB
UNITY LSS