Summary

divp. I am a skilled computer professional with over seven years of experience. I believe that with my effective and well-honed analytical and troubleshooting skills, aptitude, and work ethic that I have developed through different IT support roles./p
pMy communication and interpersonal skills are top-notch and I make it a priority to keep all involved parties informed of progress on repairs. I am skilled at diagnosing and repairing network issues as well as other technological problems. Many staff and supervisors alike have thanked me for being able to fix a problem that others were not able to diagnose. My communication and interpersonal skills are top-notch and I make it a priority to keep all involved parties informed of progress on repairs. I am skilled at diagnosing and repairing network issues as well as other technological problems. Many staff and supervisors alike have thanked me for being able to fix a problem that others were not able to diagnose. To further improve my skills in the area of computer networking, I passed the certification exams for Cisco\'s CCNA/p/div

Experience

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Technical support Executive
Eurosoft Tech Pvt Ltd
Aug 2020 - Present | Karachi, Pakistan

Dealing with UK, Ireland and USA Based clients. Providing the remote technical support on Fleet & Dispatch management for Windows and Cloud based Software Monitor issues follow up with clients through Voice calls, Emails and Skype chat Provide training to both amateur and professionals. Diagnosing problems and offering

Company Logo
Technical Support Executive
Eurosoft Company
Aug 2020 - Present | Karachi, Pakistan

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Deputy IT MANAGER
M International Services (pvt) Ltd
Oct 2011 - Present | Karachi, Pakistan

Company Logo
Eurosoft Tech Pvt Ltd
Jan 1970 - Present | Karachi, Pakistan

Education

Usman Institute of Technology (UIT)
Masters, Masters in Science, ‎
Computers And Networks
2012
Usman Institute of Technology (UIT)
Masters, , computer system and networking‎
IT ( NETWORKING, Computer Science, Information System, Information Security and Network Administration
CGPA 2.9/4
2011

Skills

Intermediate CCNA
Expert Conservation Awareness
Expert Quality Control Processes Command

Languages

Intermediate English