Summary

Seeking the challenging role where my existing skills and qualifications will add from the value of outset whilist, i continue to develop my further skills in this feild

Experience

Company Logo
Customer Service Representative
Lucky One Mall
Apr 2017 - Present | Karachi, Pakistan

Dealing customers
Guiding to customer
Mainting lost and found article
Mainting details about new promotions
Noting complaints
Telephonic interaction with customers

Company Logo
Front Desk Officer
Fatima Educational Institute
Sep 2015 - Dec 2016 | Karachi, Pakistan

New Admissions
Calls on Students data collected from different institution and follow up calls on data
Conversation of walk-ins into admissions
Walk in customers handling
Look after students affairs in coordination with faculty
Feed back to Management on students issues
Telephonic interaction with parents regarding students affairs & issues
Support in event management (internal & external)
Support academic department during internal exams

Education

University of Karachi
Bachelors, Bachelors in Commerce, graduation‎
Accounting, Business Management, Mathematics & Statistics
Percentage 59%
2017
Govt Premier Girls College
Intermediate/A-Level, Intermediate in Commerce, intermediate‎
Accounts, Statiatic, Banking
Percentage 59%
2014
Matchless Public Secondary School
Matriculation/O-Level, Matric in Science, Matriculation‎
MATHS, PHYSICS, CHEMISTRY
Percentage 83%
2011

Skills

Beginner Handling Assignments

Languages

Intermediate Urdu
Intermediate English