Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
Over 10+ years of experience in Telecom industry mainly on Siemens / NSN Charging system domain along with VAS.
- Intelligent Network & Value Added Service - IN & VAS (Siemens / Nokia Siemens Network - NSN)
- Hand on experience in different Vendor equipment’s (Siemens Intelligent Network (@vantage
Platforms and NSN Charge@once), Huawei Charging Billing Solution-CBS/OCS and NewNet(Tekelec)
SMS- Firewall.
- Expert on both O&M and Software Support of Charging platform domain.
- Advance skills and capabilities of disaster recovery by performing maiden installation and SW
update management of latest release SWs.
- Expert analytical and troubleshooting skills to identify, remedies and solve the problem along with
RCA analysis.
- Good knowledge of Charging system flow and protocols along with integration with other systems
like CRM/IT/DW/Billing platform.
- Platform Administration, Configuration, Fault Management, Emergency Handling, Backup& Restore.
- Customer Care and Customer Reporting, Traffic Tool, SMAF, ICTS/Resolve Tool.
- Information Technology - IT
- Certified FTS (Fujitsu Technology Solution) for @vantage Platforms
- Servers (Sun Oracle / HP Dell / IBM / Fujitsu Siemens)
- Storages (Oracle/Sun, Fujitsu Siemens, EMC, NetApp, IBM, Hitachi, HP and etc).
- Operating Systems (Solaris/Linux/Unix/RedHat/Ubuntu /Suse/Windows 7,8,10/ Window Server
2000,2003 & etc.)
- Cloud / Virtualization (EXSI, VirtualBox, Oracle VM, Oracle VDI, VMware VDI).
- Fujitsu Siemens PrimePower Server's:(PW250/PW450/PW650/PW900 and PW1500)
- Huawei Certified Network Associate(HCNA-HNTD) / Cisco Certified Network Associate (CCNA)
- Huawei Charging Billing Solution 5.5
- Certified FTS (Fujitsu Technology Solution) for @vantage Platforms
Projects
Experience
Manager Support & Integration | Oracle BRM Charging Operations Specialist |
Supporting to Projects:SG (M1) / TW(CHT) / AU (Optus) / ID (XL) / JP KDDI, Povo / PK ( Ufone ONIC )Singapore / Taiwan / Australia / Indonesia / Japan and Pakistan----------------------------------------------------------------------------------------IWF 5G / 4G projectCountry Launch ProjectOracle BRMTools:Opsgenie,Atlassian Jira, Grafana, Nagios, NewRelic, ELK,Kibana,opensearch,AWS (Amazon Web Services), GCP(Google Cloud Platform), VMs, Linux Servers...=========================================================New Country Launch (Singapore, Taiwan, Australia, Indonesia, Japan and Pakistan): Integration of Grafana/Prometheus /Nagios /NewRelic /Opsgenie /Opencode and Zendesk. Opsgenie Management: Work on Opsgenie Global Policy create/update/remove, Team creation {routing rules, escalation policy, on-call schedule, integration, roles, members and etc}, OG user creation/deletion and etc. Kibana Dashboard create/Update. Zendesk integration with Opsgenie. Grafana installation, configuration and Dashboard creation, Alerting, Opsgenie integration. Prometheus installation and configuration Node Exporter / Redis exporter installation and configuration Monitoring of Linux / AWS / GCP Servers. BRM, ECE, PCRF, OCS, Linux, Oracle SQL developer, Health Checks of Oracle BRM Linux servers (more than 300) Platform monitoring to ensure service availability (Voice, SMS and Data).
Senior CBS and OCS Engineer / Assistant Manager
CBS
OCS
AAA
FIN
FreeLancer IT Consultant
Training and Certifications:------------------------------------------FreelancingSEO: Search Engine optimizationGraphic DesignWordPressE-Commerce ManagementDigital Marketing-----------------------------------------------To Support:NMS - EMSNagios, NagiosXI, Nagios Core, NRPE, Grafana, Prometheus, Node exporter, Redis exporterGrafana Opsgenie Integration (if any alert come then automatically ticket open in Opsgenie)Kibana ELKCacti and etc.Opsgenie, Zendesk.Zendesk Opsgenie Integration (if any alert come then automatically ticket open in Opsgenie).NewRelic APM(Application Performance Monitoring) - Java Agent installation and Integration.for more information, plz visit; https://www.fiverr.com/niazharoon
AM Technical Support Services
VAS Consultant / SMSF Engineer / Technical Support Engineer
Assistant Manager Support / Team Lead/ Technical Support Engineer
Charging Billing&Care Engineer / Senior Customer Support Engineer / TAC2 Engineer / intelligent Network (IN) Engineer
System & Network Administrator/ IT Support Engineer
Trainee
