Summary

Marketing Management
Brand Strategies
Marketing Research
Revenue Maximisation
Customer Servicing
Conflict Management
Business Negotiation
Training Development
Strong Communication Presentation Skills
Proficiency in English, Urdu
MS Office

Projects

Evaluating the Social Media Initiative followed by UK and US Governments to

Experience

Company Logo
Operations and Control Room Manager
Support Services Group
May 2014 - Present , United Kingdom

Team Management, development and implementation of strong Marketing Plans, to ensure customer satisfaction and customer retention, self motivational team player.

Company Logo
Marketing Assistant
Support Services Group
Jul 2016 - Jul 2017 , United Kingdom

Keep sales record, client meeting, help team memebers to avhieve sales targets and increase revenue by providing image of company infront of top UK clients.

Company Logo
Operations Assistant
Support Services Group
Nov 2013 - Apr 2014 , United Kingdom

Strong operations plans, developlment and implementation, customer service, dealing with customer issues, resolving the complaints to ensure customer satisfaction. Keep complaint record.

Education

London South Bank University
Masters, Masters in Science, Msc international Marketing‎
Marketing and Brand Management
2018
Glyndwr University
Bachelors, Bachelors in Arts, BA(hons) Business Management‎
Business Management, Marketing
Grade B
2014

Skills

Intermediate B2b
Expert Sales
Expert Accounts Relationship
Expert Active Listening
Expert Adaptability
Expert Adminssion Management
Intermediate AI Programs
Intermediate American Acssant
Intermediate Answering Inquiries
Expert Aseptic Technique Knowledge
Expert  Lead Generation
Beginner British Accent
Beginner Bulk Sales
Expert Call Handling Skills
Beginner Client On Boarding
Expert Cold Calling
Expert Committed to Customer Services
Expert Communication Skills
Intermediate Communications Skills
Expert Computer Skills
Expert Content Audit
Expert Cooordination Skills
Beginner Coordination Skillss
Expert CRM Command
Expert Customer Acquisition
Expert Customer Dealing 
Expert Customer Interaction Management
Expert Customer Service
Expert Customer Service =
Expert Customer Service Skills
Expert Data Entry
Expert Database Impact
Intermediate Detailing Skills
Expert Development & implementation of marketing plans
Expert eBay Account Handling
Expert Educational Consultncy
Expert Excellence Standard
Expert Fluent in English
Expert Followup Skills
Intermediate Google Spreadsheets Knowledge
Expert High Sales Closure Rate or Track Record
Beginner Information Systems Project Management
Expert Innovative
Beginner International Project Management
Expert IT Support Responsibilities
Intermediate Italian Cooking
Expert Knowledge of Development 
Intermediate Korean Teaching
Expert Leadership Collections Handling
Expert Listening Skills

Languages

Expert Punjabi
Expert Urdu
Expert English