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Summary
Energetic Client Relations Manager (CRO) / Customer Services Representative (CSR) with
3+ years of experience resolving complex costumer
inquiries, Passionate about building strong customer relationships, Driving brand loyalty and
Increasing costumer enguagement.
Experience
Customer Support Representative
At IBEX Digital performing duties as senior study consultant in their EDU department, contacting the people in USA who are interested in furthering their studies and suggest them schools near their area.
Client Relations Manager
Performed managerial duties and managed team of 7 as Team Lead.Responsible for generating invoices, sales and resource department.
Customer Support Representative
Worked as Outbound CSR and provided customers with the services of Search Engine Optimization (SEO). I was responsible there to make sales in Australia.
Customer Support Representative
It was inbound Customer Care Services and i was responsible for resolving customer issues delicately and to provide them with better services.
