概要

Experienced MBA graduate with a robust foundation in consumer banking, backed by 7 years of hands-on experience. Demonstrates proficiency across various banking operations, encompassing cash management, account servicing, and elevating customer relationships. Excels in analyzing customer needs and deploying customized solutions to uphold service excellence. Known for adeptly nurturing positive connections with clients and peers, leveraging exceptional communication and interpersonal finesse. Fluent in Pashto, Urdu, and English, facilitating effortless engagement with diverse stakeholders. Additionally, cleared IBP ISQ Stage 1 and 2, further enriching banking expertise and professional credentials.

工作经历

公司标识
Customer Relationship Officer
Bank Alfalah Limited
Oct 2020 - 代表 | Quetta, Pakistan

Cash, Clearing, Remittance, Account Opening, Lockers, ATM, Utility Bills payment, etc.

公司标识
Customer Service Officer
Bank Islami Pakistan Limited
Jun 2017 - Oct 2020 | Quetta, Pakistan

Cash Counter Activity, Branch Operations.

学历

BUITEMS
硕士, 科学硕士学位, MBA 3.5‎
Business Administration
2016
University of Balochistan
学士, 艺术学士, ‎
Economics, Sociology
2013
Muslim hands information technology uk
大专, ‎
Information Technology
Completed
2012
Government Science College Quetta
中级/A级, , F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
所占比重 46%
2010
Government High School Quetta
大学入学/0级, , Matric in Science‎
Biology, Chemistry, Mathematics, Physics
2008
Civil Defense Department Baluchistan
短课程, ‎
Civil Defense
Completed
2006

技能

中级 Quality Assurance
中级 Account Management =
中级 Accounts
中级 Accounts / Manager
熟练 Accounts Administration
熟练 Accounts Reconciliation
熟练 Accounts Software Command
中级 Architectural Skills
中级 Casher
中级 Clinet Contact
熟练 Communication Skills
熟练 Cooordination Skills
熟练 Counter Billing
中级 Customer Analysis
熟练 Customer Centrality
中级 Customer Interaction
熟练 Customer Service Operation
熟练 Customer Services and Operations
中级 Data Analysis
中级 Data Entry
中级 Excellence Management
熟练 Excellent Interpersonal Skills
中级 Financial Accounting
熟练 Financial Management
中级 Fluent in English
中级 Focused Service
熟练 Handling Assignments
中级 Identifying Critical Control Points
熟练 Interpersonal and Communication Skills
中级 Invigilator
中级 Islamic Banking
中级 Islamic Finance
中级 Library Incharge
中级 Listening to Customers
熟练 Microsoft Applications Experience
熟练 New Market Trends Knowledge
熟练 Official Tasks Handling
中级 Operation
熟练 Operation and Administration
熟练 Planning and Organizing Skills
熟练 Problem Solving Skills
中级 Production Quality Monitoring
中级 Public Dealing
中级 Quality Control Processes Command
中级 Record Keeping
中级 Relations Management
中级 Reporting Writing
中级 RESTful APIs
熟练 Sales and Retail Business Knowledge
中级 Sales Management

语言

熟练 普什图语
熟练 乌尔都语
中级 英语