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Summary
Responding quickly to situations. Taking inbound calls from customers Handling reservations and bookings. Preparing customer service summary reports. Dealing politely but firmly with demanding customers. Carrying out a variety of administrative tasks. Verifying the accuracy of orders from customers. Processing mail from customers
Experience
Education Counsellor AHZ ASSOCIATES
Dedicated Education Counselor with a passion for fostering student success. Proven ability to provide comprehensive academic and career guidance to students, assisting in course selection, goal-setting, and personal development. Skilled in addressing academic challenges and collaborating with educators and parents to enhance the overall learning experience. Strong communication and interpersonal skills, facilitating workshops on study strategies, time management, and career planning. Committed to creating a supportive environment that empowers students to achieve their educational and professional aspirations.
Customer Support Representative
Customer support executiveOne years experienced as customer support executive at Mind Bridge .As a customer support executive Solve the queries regarding customers complainsAttending phone calls Keep records of all issues of customers queries Look after Social platform pages Quickly solve the issues of customers Make sure the customer satisfaction about issues
