Summary

To pursue a career in dynamic organization, this would encourage the involvement with proactive team efforts. Utilize the competency and communication backed by hard work in highly competitive sector

Projects

Jazzcash

Experience

Company Logo
Customer Service Representative
Ibex Solutions
Feb 2023 - Present | Lahore, Pakistan

Currently working at ibex as a JazzCash customer service representative handling inbound calls resolving customer's complaints and answering queries.

Education

University Of The Punjab Lahore Pakistan
Bachelors, Bachelors in Commerce, ‎
Commerce
2022
University of the Punjab
Masters, , B.Com‎
Percentage 48%
2021
BISE
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Commerce
Percentage 56%
2018
Public School
Non-Matriculation, Matric in Computer Science‎
Completed
2014

Skills

Beginner Administration Skills
Beginner Client Relations Management
Beginner Communication Skills
Beginner Computer Operator
Beginner Coordination Skills
Beginner Coordination Skillss
Intermediate Customer Handling
Intermediate Customer Satisfaction Management
Intermediate Customer Service Skills
Beginner Data Management
Beginner Database Impact
Beginner E-mailers
Beginner Email Writing
Intermediate English Language
Beginner Executive Administrative Assistance
Beginner Front Desk Operations
Beginner Front Office Support
Beginner Handling Assignments
Beginner Internet Browsing
Beginner Lead in
Beginner Legal Documents Management
Beginner Microsoft Office 1
Beginner Office Administration
Beginner Record Keeping
Beginner Security Principles
Beginner Sterilization Procedure
Beginner Strong Interpersonal Skills
Beginner Time Management Skills
Beginner Unreal and Blender
Beginner المهارات المعدنية

Languages

Intermediate Punjabi
Intermediate Urdu
Intermediate English