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Muskaan Ishfaq
Customer Service Representative
Ibex Solutions - Lahore, Pakistan
Summary
To pursue a career in dynamic organization, this would encourage the involvement with proactive team efforts. Utilize the competency and communication backed by hard work in highly competitive sector
Projects
Jazzcash
Experience
Customer Service Representative
Ibex Solutions
Feb 2023
- Present
| Lahore, Pakistan
Currently working at ibex as a JazzCash customer service representative handling inbound calls resolving customer's complaints and answering queries.
Education
University Of The Punjab Lahore Pakistan
Bachelors,
Bachelors in Commerce,
Commerce
2022
University of the Punjab
Masters,
,
B.Com
Percentage 48%
2021
BISE
Intermediate/A-Level,
Intermediate in Commerce,
I.Com
Commerce
Percentage 56%
2018
Public School
Non-Matriculation,
Matric in Computer Science
Completed
2014
Skills
Beginner
Administration Skills
Beginner
Client Relations Management
Beginner
Communication Skills
Beginner
Computer Operator
Beginner
Coordination Skills
Beginner
Coordination Skillss
Intermediate
Customer Handling
Intermediate
Customer Satisfaction Management
Intermediate
Customer Service Skills
Beginner
Data Management
Beginner
Database Impact
Beginner
E-mailers
Beginner
Email Writing
Intermediate
English Language
Beginner
Executive Administrative Assistance
Beginner
Front Desk Operations
Beginner
Front Office Support
Beginner
Handling Assignments
Beginner
Internet Browsing
Beginner
Lead in
Beginner
Legal Documents Management
Beginner
Microsoft Office 1
Beginner
Office Administration
Beginner
Record Keeping
Beginner
Security Principles
Beginner
Sterilization Procedure
Beginner
Strong Interpersonal Skills
Beginner
Time Management Skills
Beginner
Unreal and Blender
Beginner
المهارات المعدنية
Languages
Intermediate Punjabi
Intermediate Urdu
Intermediate English
