Summary

Looking for a challenging and competitive environment where I can enhance my skills and serve the company and contribute something capable for the growth of the company.

Experience

Company Logo
Email Live Chat Support Representative
Mindbridge pvt Ltd.
May 2022 - Present | Lahore, Pakistan

As a dispatch customer service representative, provide resolution and solve queries via live chat. Communicate with riders via live chat and guide them according their issues.

Company Logo
Customer Service Representative
Digital Korbax
Feb 2022 - May 2022 | Lahore, Pakistan

A digital marketing company providing ethical search engine optimization services & as a CSR my role is to generate leads and to pitch info about company\'s services. Also some experience in property related projects.

Company Logo
Customer Service Representative
Mindbridge Pvt. Ltd.
Jun 2020 - Feb 2022 | Lahore, Pakistan

As a CSR, to Onboard the restaurants via call email & through Bulk SMS, to listen & solve the issues via DMS(device management system).To answer the queries and provide an accurate solution.

Education

University of the Punjab
Bachelors, Bachelors in Arts, BA‎
Management
Grade B+
2019

Skills

Beginner Adobe Photoshop 
Intermediate CRM Analysis
Intermediate Customer Service Representative
Beginner Front Office Support
Beginner Microsoft Excel
Beginner الأنماط المعمارية

Languages

Expert Urdu
Intermediate English