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Summary

Energetic customer service specialist eager to obtain a position that makes full use of expertise in building customer relations. Advanced customer service experience includes successfully implementing innovative customer programs that increased the customer

Experience

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Branch Service officer(UT)
Faysal Bank
Feb 2022 - Present | Lahore, Pakistan

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Teller
Allied Bank Limited
Jan 2019 - Feb 2022 | Lahore, Pakistan

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Customer Support Executive
Ferotek Pvt LTD
Nov 2017 - Jan 2019 | Lahore, Pakistan

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Teacher
The Grammer School
Aug 2016 - Nov 2017 | Lahore, Pakistan

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Education

University of the Punjab
Bachelors, , B com‎
Accounting & Finance
Percentage 72%
2016
University of the Punjab
Masters, Bachelors in Commerce, B.Com‎
Accounting & Finance, Economics, Computer
Percentage 72%
2016
BISE Lahore
Intermediate/A-Level, Intermediate in Computer Science, I.C.S‎
Mathematics, Computer, Statistics
Percentage 75%
2014
BISE Lahore
Non-Matriculation, Matric in Computer Science‎
Computer, Mathematics, Physics
Completed
2012

Skills

Beginner Accounts Administration
Beginner Banking
Beginner Branch Operations
Beginner Cooordination Skills
Beginner Cross Cultural Communication Skills
Expert Customer Relationship Management
Beginner Customer Satisfaction Management
Expert Customer Service Skills
Beginner Finance Knowledge
Expert Handling Assignment
Intermediate Handling Assignments
Beginner Interpersonal Skills
Intermediate Maintain Proper Records as Per Bank’s Policy
Intermediate Maintenance Of Proper Record
Intermediate Microsoft Excel
Intermediate Monitoring Customer Transactions
Beginner MS Excel
Beginner MS Office
Beginner MS OFFICEE
Beginner MS PowerPoint
Expert Official Tasks Handling
Beginner Oral Communication Skills
Expert Oral Communication Skills are
Intermediate Presentation Skills
Beginner Receptionist Task Management
Expert Record Keeping
Beginner SBP Products
Beginner SBP Regulations
Beginner Strong Interpersonal Skills
Beginner Trade Finance Knowledge
Expert Turbine Monitoring

Languages

Expert Punjabi
Beginner English
Expert Urdu

Companies Followed

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