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Summary
Organized and empathetic Compliance, Business Operations & HR Manager with 5 years of experience overseeing human resources and operations duties including benefits management, onboarding, and exit interviews. Increases employee satisfaction by advocating for expressed needs. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Demonstrated history of working in the information technology and Information security industry.
Experience
Manager HR & IMS Consultant
Lead Implementor of ISO 9001: 2015 with complete documentation and internal quality audits
Perform quality controls and monitor production KPIs
Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
Drafts recruitment advertisements; posts and/or places ads in the most effective digital
Reviewed job applications to identify, vet and recommend optimal candidates.
Coordinate with department managers to forecast future hiring needs
Stay up-to-date on labor legislation and inform managers about changes in regulations
Provide legal assistance for employment matters and contract to draft for employment and other relating
Provide consultancy for ISO 27001 & 20000
Secure compliance of business operations with relevant laws
Developing clear policies and ensuring policy awareness
Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Work with the higher management to determine values and mission, and plan for short and long-term goals.
Assist audit team in developing audit reports; present audit reports to top management, as needed
Assistant Manager HR & Technical Recruiter
Dealing with schedule changes, employee call-ins, and other staffing issues
ISO 27001:2013 and SOC 2 documentation, internal audit, and implementation
Delegating tasks to employees
Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
Technical Recruiting and interviewing new hires
Leading training classes or providing one-on-one training to employees
Act as a consultant to managers and staff regarding policies and procedures
Recommend new software to address personnel needs, like performance review tools
HR & Admin Officer
Maintaining physical and digital personnel records like employment contracts
Update internal databases with new hire information
Create and distribute guidelines and FAQ documents about company policies
Gather payroll data like bank accounts and working days
Publish and remove job ads
Schedule job interviews, contact candidates as needed and develop training and onboarding material
Prepare reports and presentations on HR-related metrics like total number of hires by department
Respond to employees’ questions about benefits
