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Summary
I have worked in different fields like Customer Services, Coordination and as an Accountant, preferrably i would love to make a career in the field of Accounts as my studies are related to Commerce.I have a total experience of almost 5 years in all above mentioned fields & Im looking for new opportunities to enhance my abilities and skills and thrive further.
Experience
Junior Accountant
Book Keeping.
Preparing GST & SST invoices.
Petty cash handling.
Reconciling bank.
Making salaries.
Coordinator
Receiving samples.
Coordinating with lab for testing.
Giving quotations to client for testing charges.
Keeping follow up of the sample given to lab and also coordinating the same with client.
Sharing the results with client.
Making the certificate required by client.
Sending a draft certificate to client for confirmation.
Finalizing the certificate after client confirmation.
Filing the photo copies of the certificate.
Junior Accountant
Preparation of Bank and cash payment vouchers
Preparation of Bank and cash receipt vouchers
Prepare Daily Bank and Cash Position
Cash hanlding almost six firms at same time
Monthly Bank Reconciliation
Monthly Cash Reconciliation
Filing the Documents
Other Responsibilities as and when required by Chief Accountant
Customer Services Executive
Answering incoming calls and respond to customer queries, Managing and resolving customer complaints
Selling products,offers and placing customer orders in computer system
Identifying and escalating issues to supervisors
Providing product and service information to customers
Research required information using available resources Researching,Identifying and resolving customer complaints using applicable softwares
Routing calls to appropriate resources
Documenting all call information according to standard operating procedures
Recognizing, documenting and alerting the management team of trends in customer calls
Following up customer calls where necessary.
