Summary

07 years of experience in the field of Marketing, Customer Services, Human Resource , and Event Management supported by 18 years of professional education in the field of Business Administration. I am self-motivated, self-reliant and result-oriented individual having the ability to work under pressure and in teams as a team player. I would benefit any organization which I would work for, with my analytical, communication and interpersonal skills

Projects

JCIA Accreditation & BLS Certification

Experience

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Assistant Manager
Pak-Qatar Family Takaful
Jul 2019 - Present | Islamabad, Pakistan

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Assistant Manager HR and Training
FWU-AG
Jun 2019 - Present | Islamabad, Pakistan


Assess and identify new opportunities for growth in current and prospective markets Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness Weighing company performance against company monthly, quarterly, and yearly objectives Developing business plans and strategies to align with company forecasts and goals Coordinating with executives, department heads, etc. to align goals, make improvements, and make relevant strategies Planned, developed, and coordinated product training programs for field support personnel and customers Coordinated training schedule, dates, and logistics as well as maintained all training systems and databases related to product training Developed training presentations and exercises for customer training Evaluated the knowledge of class participants to determine training needs and effectiveness

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ASSISTANT MANAGER
FWU - AG
Jul 2019 - Jun 2023 | Islamabad, Pakistan

Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.

Development of an effective mechanism to manage and control the field operation in HR as well as with Banking Staff

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Assistant Manager Business Development and Training
FWU-AG (Financial Service Provider)
Oct 2013 - Mar 2020 | Islamabad, Pakistan

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EXECUTIVE OFFICER
Jubilee Life Insurance Subsidiary of AKFED (Aga khan Fund for Economic Development)
Jun 2015 - May 2019 | Islamabad, Pakistan

Assist in developing and implementing operational policies, procedures, and systems.

Coordinate and monitor daily operations to ensure smooth workflow and adherence to deadlines.

Assist in managing the full employee life cycle, including recruitment, onboarding, performance management, and offboarding processes.

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Assistant Manager
Jubilee Life Insurance Company Limited Subsidiary of AKFED
Jun 2015 - May 2019 | Islamabad, Pakistan

Accomplishes sales training human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees, communicating job expectations, planning, monitoring & enforcing policies and procedures.

Prepares new sales representatives by conducting orientation to sales process, developing individual coaching plans, providing resources and assistance, scheduling orientation drive-along with senior representatives.

Determines training requirements by studying sales and marketing strategic plans and current sales results, conferring with sales executives, reviewing results of trainer coaching, evaluating training effectiveness.

Develops managerial/ inductees results by orienting new managers/ inductees, conducting management training programs, providing learning resources & coaching individual managers.

Accomplishes sales training and organisation mission by completing related results as needed

Improves training effectiveness by developing new approaches and techniques, making support readily available, integrating support with routine job functions.

Supports training financial objectives by recommending budget items; controlling costs.

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HR & Marketing Associate
Shifa International Hospital Ltd
Sep 2013 - Jun 2015 | Islamabad, Pakistan

Responsible for the planning, coordination and execution of Shifa International Hospital’s new hire (Clinical / Non-Clinical) Staff Orientation as per Joint Commission International.

Responsible for understanding, interpreting, formulating, and evaluating policies and procedures related to orientation as per Joint Commission International.

Maintains the work structure by updating job requirements and job descriptions for all positions.

Organize & Conduct 05- days orientation program of, on average, 40 new hire (Clinical / Non-Clinical) Staff each session every week as per Joint Commission International.

Prepare letters regarding employee related disciplinary actions that include resignations/terminations/show cause etc. & coordinate with the concerned departments accordingly.

Coordinate & conduct approved BLS (Basic Life Support) sessions thrice a week under the direction of the Lead Life Support Instructor in Shifa International Hospitals for new hire (Clinical / Non-Clinical) Staff.

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HR & TRAINING ASSOCIATE
Shifa International Hospitals Ltd.
Oct 2013 - Mar 2015 | Islamabad, Pakistan

Responsible for the planning, coordination and execution of Shifa International Hospital’s new hire (Clinical / Non-Clinical) Staff Orientation as per Joint Commission International.

Orientation and Trainings for MTOs, MTO- developmental program for the year and Mentorship Program, Performance evaluation of GTOs.

Responsible for the planning, coordination and execution of Shifa International Hospital\'s new hire (Clinical I Non-Clinical) Staff Orientation as per Joint Commission International.

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Assistant Marketing Manager (Internee)
Radio1 FM91
Jun 2013 - Sep 2013 | Islamabad, Pakistan

Identify and develop new business opportunities at B2B channel by promoting Radio1 Fm91

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Online Marketer (Internee)
Ahmed Printing Services
Apr 2012 - May 2012 | Islamabad, Pakistan

Design, Develop, Manage & implement the company’s services on Internet in a form of user- friendly Website

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Consumer Banking– Internship
Standard Chartered Bank (Pakistan)
Jun 2011 - Sep 2011 | Islamabad, Pakistan

Compile information about new accounts, enter account information into computers, and file related forms or other documents. Discussing the financial requirements of, and providing financial advice to personal and business clients

Education

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
Masters, MSc, MSc in Human Resource and Marketing‎
Human Resource Development and Management
CGPA 3.3/4
2015
Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
Masters, , MSc‎
Human Resource Development
CGPA 3.2/4
2015
Air University
Bachelors, , BBA (HONS)‎
Marketing
2012
islamabad model college for boys G-10/4
Matriculation/O-Level, , Matric In Science‎
Arts
2006

Skills

Intermediate Quality Assurance
Expert Accidental Insurance
Expert Aesthetic Procedures Knowledge
Intermediate Amin Management
Expert Analytical Skills
Intermediate B2B Business Development
Expert Bank Assurance
Intermediate Bank Reconciliation     
Intermediate Basel Implementation
Beginner Branch Administration
Intermediate British Accents
Intermediate Capital Budgeting
Beginner Clain Management
Beginner Client Followup
Intermediate Closing
Intermediate Compensation and Benefits
Intermediate Computer Hardware software
Expert Conflict Management
Expert Conservation Awareness
Intermediate constructionEngineering
Intermediate Consumer Electronics Knowledge
Intermediate Corporate Marketing
Intermediate Corporate - Procurement / Administration Departmen
Beginner Corporate Finance Departments
Expert Corporate HR Department
Beginner CRM Analysis
Beginner Customer Analysis
Beginner Deal Qualification
Intermediate Development Development
Beginner Direct ales
Beginner Distributors
Intermediate eBanking
Expert Employee Relations Management
Expert Employment Law
Beginner End to End Sales
Expert Equity Loans
Beginner Erlang
Expert Establishing and maintaining strong relationships
Expert Establishing Strategic Partnerships
Intermediate Evaluating Risk
Intermediate Event Marketing Strategies
Beginner Executive Presentation Skills
Intermediate Export Management
Beginner Export Development
Expert Financial Modeling and
Beginner Financial Statement Analysis+
Expert Fluent in English
Expert Full HR manager skills required.
Intermediate Global Business Development
Intermediate Go-to-Market Strategy

Languages

Expert Urdu
Expert English

Syed Contacts

Shujah Qazi
Shifa International Hospital Ltd
Faisal Malik
National Educational Network (Pvt.) Ltd.
Muhammad Shiraz Shiraz
Leverify LLC