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Summary
17+ years of extensive IT/IM, Customer Care, Budgeting, Procurement, Business Operations, IT Project Management and IT Operations experience. Have successfully delivered dozens of Infrastructure, Network Optimization, Compliance, Info Security, Service Management and Data Center related project. I carry proven track record of managing large operations team, handling new deployment projects and IT end user services. Skilled to understand and formulate SOPs for large departments.
Specialties:
- Project Management (Planning & Implementation).
- Customer Success.
- Business Development.
- Business Operations.
- IT Capital Planning.
- Investment Management and Procurement.
- Service Desk Management
- Information security.
- Audit & Compliance.
- Risk Management and Disaster Recovery Planning.
- IT Governance.
- Infrastructure Design & Operations
- Standardization of IT policies procedures
Experience
Chief Technology Innovation Officer & Project Director SAP B1
Director IT Operations
