Abdul Sattar Bullo

Flat No: 10, Sanam Apartment 3rdFloor, Near Asim Clinic Main Qasimabad Road Hyderabad Pakistan.

Cell # + 92 333 7263488 (Open 24/7)

E mail: [email protected]

ACADEMICS                                                                                                                 

v  Masters Business Administration MBA, 2010 University Of Sindh Jamshoro Pakistan.

EXPERIENCES, DUTIES & RESPONSIBILITIES                                                       

1-Senior Marketing Coordinator Hyderabad,             7th August 2021 todate.

   South City Hospital @ Clinical Laboratories Karachi Pakistan.

·         Visit key physicians, opinion leaders and organize CME programs to keep them abreast with the recent developments of South City Laboratory tests and procedures.

·         Ensure quality Services to the customers. Ensuring the day to day smooth running of collection points and Stat Lab of Hyderabad region.

·         Managing the operations of Laboratories and respond to all sort of regulatory matters and ensure regulatory compliance throughout the Hyderabad region.

·         Random monthly facility inspection and stock audit/physical verification of consumables/assets with assistance of coordinators. Sample transportation form collection points to labs through logistics.

·         Monitor daily cash collections/deposits, short/excess cash, reporting and compliance with the Finance/Accounts policies. Follow-through patient complaints generated at collection units in collaboration with the Marketing Executives and Lab In-charges.

·         Ensuring preventive and corrective maintenance of equipment of collection points and stat lab.

·         Assist in formulating and implementing short and long term goals for lab operations, project future needs and formulate strategies consistent with the projections.

·         Work Planning & Execution, Problem Solving, Attention to detail and multi-tasking, Excellent Team & Time Management, Conducting market surveys for timely commissioning for new collection units and Stat lab.

·         Coordinating with HR and main lab for recruitment activities of Hyderabad region.

·         Responsible for managing the Collection Points’ routine operations Including timely opening, staffing, inventory and upkeep of ambiance & facilities, Able to work in a fast-paced environment, Responsible, goal-oriented and organized, Proactive and willing to take challenges.

·         Monitoring and compliance of quality and safety related policies and practices at all levels.

·         Collect marketing intelligence for management’s decision making and policy formulation process.

·         Showing initiative and a sense of urgency and being result driven manage employee work responsibilities and evaluate employees’ performance to build and maintain and engage store and collection points’ team.

·         Any other duty and responsibility assigned by Senior Business Manager/Director.

2-Coordinator Marketing & Outreach Services Hyderabad, 14th Jan 2020 to 6th Aug 2021.

   Tabba Heart Institute Karachi Pakistan.

·         Ensuring the day to day smooth running of all Areas State of the Art Cardiac Hospital’s operations such as Stat Lab, Non Invasive Cardiology Services, Consultant Clinics, and Pharmacy.

·         Make duty roasters and manage all staff duties as well Consultants schedule on daily basis visits.

·         Manage all cash transection day to day, Stock inventory & control the assets.

·         Visit key physicians, opinion leaders and organize CME programs to keep them abreast with the recent developments of Tabba Heart Institute and procedures.

·         Maintain Sindh HealthCare Commission SOPs.

·         Ensuring preventive and corrective maintenance of equipment of Outreach Center.

·         Assist in formulating and implementing short and long term goals for Outreach Center operations, project future needs and formulate strategies consistent with the projections & conducting market surveys.

·         Monitoring and compliance of quality and safety related policies and practices at all levels.

·         To ensure quality Services to the customers.

·     Supervising Leading the management team to use the most efficient and effective ways of working, showing initiative and a sense of urgency and being result driven, manage employee work responsibilities and evaluate employees performance to build and maintain and engage team.

3-Marketing Officer @ Clinical Laboratories     1st August 2019 to 13th January 2020.

   ISRA University Hospital Hyderabad Sindh Pakistan.

·         Portfolios of Marketing Duties of Clinical laboratories, to visit Physicians for Marketing purpose for business development, Looking and managing all the functions within Hospital also patient’s/Physicians complaints and resolving on rapidly/timely with responsiveness, Most of my time passed & strived to promote my organization, Manage Duties Roster of all staff, Visiting the Physician on regular basis observing their prescribing system, Trained New Staff to become a value-added employ of the organization.

·         Any other duty and responsibility assigned by Administrator Clinical Lab.

4-Medical Receptionist& In-Charge Specimen Collection Unit    12th May 2014 to 18 March 2019.

        Aga Khan University Hospital (AKUH) Karachi.

·         Aga Khan University Hospital (AKUH) Accredited by JCIA Joint Commission International Accreditation & College of American Pathologist CAP , at Karachi, Hyderabad, Sindh, Pakistan.

·         Portfolios of Marketing Duties of Clinical Laboratories for Qasimabad Cluster Hyderabad Area Sindh Region.

·         To visit Cluster’s (Qasimabad Cluster Hyderabad including 04 FOUR Collection Points Qasimabad Cluster of Hyderabad Area of Sindh Region.) Physicians for Marketing purpose for business development and achieved. Manage Duties Roster of all staff, Support the Management in the implementation of its marketing campaigns. Support the Management in arranging CME Seminars.

·         Manage inventory control as per SOP.

·         Any other duty and responsibility assigned by Regional Manager Sindh.

5-Assistant Admin/General                                             August 2009 to April 2014.

People’s Primary HealthCare Initiatives (PPHI), Tando Allahyar, Sindh, Pakistan

·      Major role in General Administration, Responsible for supervising, Corresponding, Documentation, Record keeping, Reporting, Updating the General administrative matter as per standard Operation Procedures (SOP) Of PPHI.

·       To assist the recruitment process. And organization of project including preparation of proceedings for improving standard of organization/institution consistently approaches work with energy and a positive constructive attitude remains calm, good humored even under pressure to look after the admin & Human resource affairs. Provide & maintenance/update the office files/record accordingly, Shares knowledge and experience.

·       Stock inventory & control the assets. Give the very best possible service to supply, be knowledgeable of current product consumption. To maintain the store in order to ensure the proper storage condition and better services to supply the medicines and other items lost prevention. Reporting and Up-dating Monthly and fortnightly medicines stock reports, received stock and consumption reports, daily stock status report to District support manager DSM.

·       Supervising Leading the store management team to use the most efficient and effective ways of working, showing initiative and a sense of urgency and being result driven, manage employee work responsibilities and evaluate employees performance to build and maintain and engage store team.

6-Medical Receptionist/Dual Worker          August 2006 to August 2009.

   Aga Khan University Hospital (AKUH) Karachi.

·         Aga Khan University Hospital (AKUH) Accredited by JCIA Joint Commission International Accreditation & College of American Pathologist CAP , at Karachi, Hyderabad, Sindh, Pakistan.

·     Dual work both phlebotomy & reception. Draw blood gently by following the various vein puncture techniques according to the laboratory protocols on a daily basis and distributes samples to the concerned clinical laboratory departments as and when required.

·     Draw blood gently by following the various vein puncture techniques, Perform accurate and gentle vein puncture procedures to collect blood.

·     Inject the same into the specific container(s) according to the tests requirements on daily basis to provide quality service Labels each patient’s sample container immediately after collection of specimen according to the laboratory protocol.

·     Any other duty or responsibility assigned by the Supervisor or Manager.

Professional Courses                                                                                                     

·         Training about product knowledge, selling skills and Managerial behavior.

·         Attended various workshops on Time Management, safety, ISO & JCIA awareness, Quality Awareness and Service of Excellence.

·         Self-grooming, Creating a Culture of Service Excellence & How to Stay Motivated at Work Place,

·         Team Effectiveness & Team Development, Time Management & Create a Good Impression,

·         Standards” & Awareness” of Joint commission International Accrediting (JCIA),

·         Quality Awareness & Service of Excellence, Quality Management Services,

·         Handling Difficult People, Communication skills and customer relationship strategies

·         Creating Culture of Service Excellence,

·         How to stay motivated at Work place Aga Khan University Hospital Laboratories Karachi, Pakistan.

·         Heart Saver Provider Course, CPR AED by The American Heart Association (AHA),

·         Report building with Customer & Time Management by (AKUH) Karachi,

·         Anger Management/How to Deal with Customer Complaints by (AKUH) Karachi.