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Nadir Ali
Customer Care Executive
PTCL | Ufone Group - Karachi, Pakistan
Summary
A highly organized and hard-working individual looking for a
responsible position to gain practical experience. Working in a dynamic organization that prides itself in giving
substantial responsibility to new talent.
Experience
Customer Care Executive
PTCL | Ufone Group
Mar 2023
- Aug 2023
| Karachi, Pakistan
Liaised between customers and organization with particular focus on working with technical department managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
Customer Relationship Officer
Advans Pakistan Microfinance Bank
Aug 2022
- Nov 2022
| Karachi, Pakistan
Liaised between customers and organization with particular focus on working with sales and operation department.
Education
SHAHEED BENAZIR BHUTTO UNIVERSITY
Bachelors,
Bachelors in Science,
ADS/Bsc
zoology, botany, chemistry
Percentage 66%
2024
Sindh Board Of Technical Education
Diploma,
Diploma in civil engineering
CIVIL ENGINEERING
Completed
2023
BISE Larkana
Intermediate/A-Level,
Faculty of Science (Pre-medical),
Intermediate
Biology, English
Grade A
2021
BISE Larkana
Matriculation/O-Level,
Matric in Science,
Matriculation
Science
Grade A
2019
Skills
Beginner
Appraisal
Intermediate
Business Development
Intermediate
Communication
Beginner
Complaint Management
Intermediate
Customer Services
Beginner
Disbursement/Recovery
Beginner
Monitoring
Intermediate
Multi-tasking
Beginner
On-call Support
Intermediate
Problem Solving
Intermediate
Teamwork
Beginner
Technical Support
Intermediate
Time Management
Languages
Intermediate Sindhi
Intermediate Urdu
Intermediate English
