Summary


To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.


Experience

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Telesales executive
Olx classified
Sep 2020 - Present | Lahore, Pakistan


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Customer Services Officer
Zong CMPak
Nov 2019 - Present | Lahore, Pakistan


Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions
Ensure customer satisfaction and provide professional customer support.

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Accoutant
Inspire Group Of Colleges
Aug 2018 - Oct 2019 | Lahore, Pakistan


To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

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Office Management
Rainbow School
Apr 2016 - Jul 2018 | Lahore, Pakistan


Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Education

University of the Punjab
Bachelors, Bachelors in Commerce, ‎
Commerence
2018

Skills

Expert Quality Assurance
Expert Aesthetic Procedures Knowledge
Expert Boutique Knowledge
Expert Call Center Development
Expert Chat Support Skills
Expert Client Deailing
Expert Committed Customer Satisfaction
Expert Communicational Skills
Expert CRM Command
Expert CRM Platform
Expert Customer Acquisition Skills
Expert Customer Relation Management
Expert Customer Satisfaction Management
Expert Customer Service Representative
Expert Customer Services Oprations
Intermediate Employment Forms Processing
Expert Facebook
Expert Fincane Reporting
Expert Fluent in English
Expert Instagram Knowledge
Expert IT Support Responsibilities
Expert Lab Knowldge
Expert Lead Generation Skills
Expert Lead in
Expert Outbound Calling
Expert Outbound Marketing
Expert Relations Management
Expert Representation Skills
Expert Sales Abilities
Expert Spreadsheet Navigation
Expert Sweeping Knowledge
Expert Team Building
Expert TECEPYION=
Expert محادثة المبيعات
Expert Written Oral and Communication
Expert عمليات خدمة العملاء

Languages

Intermediate English
Expert Urdu