Summary

IT Support Engineer with a year of experience in providing comprehensive technical support to end-users. Successful in installing, configuring applications on Windows operating systems and providing IT technical support. Collaborate with team and Managers to complete the task in time with the ability to discover issues, resolve defects and ensure client expectations are met with high-quality support


Projects

smart watch

Experience

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IT Engneer
Alestra solution
Jul 2024 - Present | Islamabad, Pakistan

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Network Engineer
ASK Development (Pvt) Ltd
Aug 2023 - Jul 2024 | Islamabad, Pakistan

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Technical Support
AKSA-SDS
Apr 2023 - Jul 2023 | Islamabad, Pakistan

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IT support Engineer
Abacus Consulting
Apr 2022 - May 2023 | Islamabad, Pakistan

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Billing
ACE Solution
Sep 2020 - Dec 2020 | Rawalpindi, Pakistan


Education

University of Central Punjab (UCP)
Bachelors, , BSCS‎
Networking
CGPA 3.4/4
2020
Punjab College
Intermediate/A-Level, , I.C.S‎
Percentage 67%
2016
Rainbow Public School
Non-Matriculation, Matric in Computer Science‎
Completed
2014

Skills

Expert Active Directory
Intermediate APIs
Intermediate CCNA
Intermediate Cisco Networking Devices Command
Expert Computer Hardware Installation
Intermediate Computer Information Systems Knowledge
Beginner Computer Network Operations
Expert Computer Systems Maintenance
Intermediate Configuration Switches
Beginner Creative Desing Skills
Intermediate Customer Service Systems
Intermediate Ecellent Communication Skills
Beginner Enthusiasm
Beginner Hardware And Network Devices
Beginner Hardware Command
Expert IP
Intermediate IP CCTV Knowledge
Intermediate IP Networking 
Intermediate IT Hardware Support
Intermediate IT Networking
Intermediate IT Support Responsibilities
Expert IT Troubleshooting
Beginner MIT Knowledge
Intermediate MS Office
Intermediate Multitasking
Beginner Network Monitoring Tools
Intermediate Network Security Administration
Beginner Network Security Implementation
Intermediate Network Virtualization
Intermediate Networking Protocol
Intermediate Office 365
Intermediate pfSense
Beginner Problem-Solving Skills
Intermediate Receptionist Task Management
Intermediate Record Keeping
Intermediate Reporting Abilities
Beginner Revenue Analysis
Intermediate Risk Management
Beginner Routers Management
Intermediate Safety Protocol Management
Intermediate Shooting Skills
Beginner Sonic Firewall
Intermediate Special Effects
Beginner SQL
Beginner Sterilization Procedure
Intermediate STP
Intermediate Student Affairs Managemment
Expert T Bricklaying
Beginner TCP Command
Beginner Teamworking Skills

Languages

Expert Urdu
Intermediate English