Summary

Entry-level IT support professional seeking a full-time role in Information Technology.

Experience

Company Logo
IT Assistant
INDUS RESOURCE CENTER KHAIRPUR (NGO)
Jan 2019 - Dec 2020 | Khair Pur Mir, Pakistan


Provide technical support or training for systems and networks.
Provide advice on the most suitable IT choices
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules 
Data management which includes timely collection of records, entering data in the MIS system, verifying the data, reporting.

Education

National Cyber Training Program (Powered by NIAIS)
Certification, One Year Online Penetration Testing Cyber Training Program‎
Incomplete
2021
Offered By Google on Coursera
Certification, Google IT Support Professional Certificate‎
Operating System, System Administration, Troubleshooting
Completed
2020
Offered By IBM on Coursera
Short Course, Introduction to Cybersecurity Tools And Cybersecurity Attacks‎
Cybersecurity Introduction, Introduction to Cyber Attacks, Introduction to Cybersecurity Tools
Completed
2020
Shah Abdul Latif University
Bachelors, Bachelors in Science, BS(Information Technology‎
Operating System, Computer Communication & Networking, Programming
CGPA 3.43/4
2017

Skills

Intermediate Active Directory
Intermediate Computer Lab Management
Intermediate Computer Troubleshooting
Intermediate Cooordination Skills
Intermediate Customer Support
Intermediate Data Backup Solutions
Intermediate Data Entry
Intermediate DHCP
Intermediate DNS
Beginner Information Gathering
Intermediate Installation and Software Configuration
Beginner Inter Networking
Intermediate IT Installation
Intermediate IT Management
Intermediate Linux
Intermediate Management information system (MIS)
Intermediate Network Administration
Beginner Network Mapping
Beginner Network Security Implementation
Intermediate Operating System Administration
Intermediate Recovery Systems Knowledge
Intermediate software and hardware installation
Intermediate Software Integrations
Beginner System Hacking
Intermediate Trouble Shooting
Beginner Vulnerability Analysis
Beginner Web Application Security Assessment
Expert Windows

Languages

Expert English
Expert Urdu
Expert Sindhi