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Shazia Sharif
Customer service agent
Qatar Airways - Doha, Qatar
Experience
Customer service agent
Qatar Airways
Jul 2021
- Present
| Doha, Qatar
Customer support executive
Mindbridge Pvt. Ltd.
Jan 2021
- Jun 2021
| Lahore, Pakistan
Working as chat support service.
Reservation and ticketing agent
Qatar airways
Sep 2014
- Oct 2020
| Lahore, Pakistan
Reservation supervisor
TRAVEL PORT
Jul 2014
- Aug 2014
| Lahore, Pakistan
Reservation and ticketing agent
Swiss international airline
Sep 2012
- Jun 2014
| Lahore, Pakistan
Reservation and ticketing Executive
Royal travel
Nov 2010
- Sep 2012
| Lahore, Pakistan
Reservation agent
Oman airlines
Apr 2010
- Sep 2010
| Lahore, Pakistan
Reservation and ticketing agent
Swiss international airline
Jan 2008
- Jan 2010
| Lahore, Pakistan
Helpdesk agent
Galileo Pakistan
Mar 2005
- Jan 2008
| Lahore, Pakistan
Education
University of the Punjab
Bachelors,
Bachelors in Arts,
Arts
2005
Government Apwa College
Intermediate/A-Level,
,
Computer Science
2003
Elite grammer school
Matriculation/O-Level,
,
Science
2001
Skills
Expert
Admin Assistantce
Expert
Administrative Skills
Intermediate
American Accent
Expert
Call Controls
Expert
Client Services
Beginner
Concept Planning
Expert
Configuring Software
Expert
Customer Sercies
Expert
Detail-Oriented
Intermediate
Direct TV
Expert
Excellent Communication Skill
Intermediate
Fluent in English
Expert
Front Office Support
Expert
h Operations Management
Intermediate
International Call Center Management
Expert
Internet Browsing
Expert
Inventory Control
Intermediate
Legal Affairs Management
Expert
Legal Documents Management
Expert
Monitoring
Expert
Office Support
Expert
Result Oriented
Expert
Sales Skills
Expert
Target Orientation
Beginner
Upselling
Expert
عمليات خدمة العملاء
Languages
Expert Urdu
Expert English