Summary

Job Description:

•Responsible for counter services in the branch with a view to achieving timely and accurate processing of deliverables in a personalized environment.
•Custodian of all relevant Keys (strong room, cash vault, and gold safe) and custodian of Cheque books, security stationary/AOF, SS cards.
•Reconciliation of all cash suspense/sundry accounts on a daily basis and during the day.
Responsible for reports on a daily basis.
•Review of systems and controls on a regular basis, identifying bottlenecks and control weaknesses with a view to achieving improvements in coordination with IT and Operations
•Ensuring that branch activities are carried out strictly in accordance with the laid down LOLC SOPs/ Circulars’ and SBP guidelines.
•Exercising effective dual control over cash along with daily monitoring of cash holding levels to attain optimum holding levels.
•Provide support to branch staff to streamline the process of AML monitoring as required.
•Interviewing of customers regarding KYC and checking of KYC related documents.
•Ensure compliance of relevant SOPs at all times.
•Ensure the process of suspicious transaction reporting is followed in line with SOPs.
•Ensure internal / external controls at Branch level.
•Timely rectification of audit observations and plans thereof to avoid repetition of the same.

Skills:

•Good Communication Skills
•Good Negotiations Skills
•Time Management
•Proficient in MS-Office

Experience

Company Logo
Manager Operations
ASA Microfinance Bank
Oct 2024 - Present | Lahore, Pakistan

Company Logo
Manager Operations
LOLC Microfinance Bank
Aug 2024 - Oct 2024 | Gujranwala, Pakistan

Company Logo
Manager Operations
NRSP Microfinance Bank
Sep 2023 - Aug 2024 | Daska, Pakistan

Manager Operations:
Authorizer of All transactions
Supervisor role of branch
Cash Counter Management
Branch Services
Record keeping
Team handling
Decision making
Expense managing
Team managing
Compliance
Audit
AML/CFT
Deposit mobilization
Collateral Custody
TMS Alerts
And all activities of operations

Company Logo
Manager Operations
APNA Microfinance Bank Limited
Aug 2022 - Sep 2023 | Lahore, Pakistan

Manager Operations:
Authorizer of All transactions
Supervisor role of branch
Cash Counter Management
Branch Services
Record keeping
Team handling
Decision making
Expense managing
Team managing
Compliance
Audit
AML/CFT
Deposit mobilization
Collateral Custody
And all activities of operations

Company Logo
CSO/OG II
Soneri Bank Limited
Mar 2012 - Apr 2018 | Hafizabad, Pakistan

CSO
Account Opening (PKR & FC)
Clearing (Outward/Inward, Sameday, Intercity, OBC/IBC)
Remittance
Cash
ATM
Prize bonds
Lockers
Deposit
Banca

Education

University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Commerce
Percentage 55%
2011
Government College University
, F.A General Science‎
Percentage 69%
2009
Aga Khan School
, Matric in Science‎
Percentage 82%
2007

Skills

Beginner Prepare and submit statutory accounts for
Intermediate accounts related softwares
Intermediate bank reconciliation
Expert both written and verbal • Be familiar with
Expert etc
Beginner experience with TaxCalc
Intermediate Generating Reports
Intermediate Make final accounts essential
Intermediate Managerial Skill
Expert Meeting & Greetings
Intermediate partnerships and limited companies in accordance
Intermediate Quickbooks is preferable
Beginner Sage
Intermediate sales and purchase ledger reconciliation and
Beginner Taxation
Beginner Worldspan
Intermediate Xero
Intermediate AAccounting
Expert Ability to work calmly under pressure
Intermediate Accoiunting
Intermediate Accounting Command
Expert Accounts
Expert Accounts & Finance
Intermediate Accounts and inventory management
Expert Advance level Excel Skills are a must
Expert Answering Inquiries
Expert Basic Knowledge of Finance & Accounting
Expert Branch Banking
Expert Branch Support.
Expert Buisness Stratgies
Intermediate Business Development
Expert Client Relationship
Intermediate Commercial awareness. Effective organisational
Expert Computer Software
Expert Conservation Awareness
Expert Customer Service
Expert Data Management
Expert Database Management 
Intermediate Employment Forms Processing
Expert Enthusiastic Self Starter
Expert Equipment Maintenance Coordination
Expert Excellent English Comuunication
Expert Feedback Assessment
Expert Fluent in Engslih
Expert Good Planning
Expert Good Writing Skills
Expert Handling Assignments
Expert  Fast typing skills
Intermediate Knowledge to reconcile banks
Intermediate Less wastage of Fabric

Languages

Intermediate English