Summary

To use my skills and potential ability in the competitive environment with honesty and integrity to get experience in a growing organization that offers challenging growth opportunity.

Experience

Company Logo
MS O365 & IT Engineer
Margate Pediatrics
Dec 2020 - Jun 2021 | Lahore, Pakistan

Z��y֬jr;~�x"��E�)�{"nW�����{Z�x��w�Š�rZ.v)߭�-��-���z�%�)঺�鬡��v����i��֭���jezg���b�z������w�j�k��n�欥��z���鞞�&j)�ʉ҅��>�����w

Company Logo
Servicedesk Engineer
Afiniti
May 2020 - Nov 2020 | Lahore, Pakistan

In House support for Afiniti EmployeesTrack and resolve emerging tickets in Jira ticketing system.Technical support of windows & macSupport provided through calls,emails & chats.

Company Logo
Microsoft Office 365 Support Ambassador
Intelegents
Jan 2019 - Mar 2020 | Lahore, Pakistan

Official Support of Microsoft for Office 365.Support for any problem to Microsoft office 365Exchange onlineSharepoint & One Drive onlineAzure Active DirectorySecurity & Complaince

Company Logo
Customer Support Executive
Mindbridge Pvt. Ltd.
Jan 2017 - Aug 2018 | Lahore, Pakistan

Customer service for US based cell phone carrier H2O

Company Logo
Level 1 Technician
Ovex Technologies
Jun 2015 - Dec 2016 | Lahore, Pakistan

Level 1 technical support for windows & mac

Education

University of the Punjab
Masters, Masters in Commerce, ‎
Commerce
2009

Skills

Intermediate Active Directory
Expert Analytical
Expert Client Resolution
Beginner Cloud Computing IaaS
Expert Cooordination Skills
Expert Cooperation
Expert Dependability
Intermediate DNS
Expert Energetic Skills
Intermediate Hardware Analysis
Intermediate Hardware Programming
Intermediate Help Desk
Expert HFO Operations Handling
Intermediate Hosted Microsoft Exchange
Intermediate Hyper-V
Intermediate IT Support
Intermediate Jira
Expert Legal Documents Management
Intermediate Managing Midsize Teams - 5 to 20 People
Intermediate Microsoft Exchange Knowledge
Intermediate Microsoft Office 365
Intermediate Microsoft Outlook
Intermediate Microsoft SharePoint
Intermediate Microsoft Systems Engineering
Intermediate MS Desktop Customer Service
Beginner Network Security Implementation
Intermediate Networking Protocol
Intermediate Planning
Expert Pro activeness
Intermediate Production Deployment
Expert Quality Focus
Intermediate Record Keeping
Beginner SAP MDM
Expert Student Affairs Managemment
Intermediate Systems Management
Intermediate Tbricklaying
Intermediate Team Building
Intermediate VAS Support
Intermediate Wireless Networking
Intermediate Wireshark 

Languages

Beginner Arabic
Expert Punjabi
Expert English
Expert Urdu

Companies Followed

See More